McDonald's

3.8
1672 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
I 85 & HWY 56, Butner, NC
27509, United States

Hours

Reviews

3.8
1,672 reviews
5 stars
701
4 stars
383
3 stars
300
2 stars
110
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unhelpful.

Food Freshness

While many customers enjoyed fresh and hot food, there were numerous complaints about cold, stale, or incorrect orders.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area, with dirty tables and trash being a recurring concern.

Order Accuracy

There were frequent mentions of incorrect orders, particularly with mobile and drive-thru orders, leading to customer frustration.

Convenience

The location is praised for its convenience and quick service during non-peak hours, but criticized for slow service during busy times.
  • AG
    Alex Gru
    Nov 7, 2025
    4.0
    Typical mcdonalds. Hits the spot when you want it, but nothing to write home about.
  • DH
    Deborah Hill
    Nov 6, 2025
    5.0
    The people working the drive thru at this location are so nice!
  • BI
    Bruce InCharlotte
    Oct 28, 2025
    4.0
    Mrs. K. insisted that I eat something this morning. I was apparently rather grumpy. McDonald's was convenient as it's just of the highway and easy. She was impressed by my order from the McDonald's app and it was ready when I walked in. Easy! My Egg McMuffin was assembled properly though the muffins could have used some more time in the toaster. The hash browns were actually crispy. And after 10 minutes, my coffee was cool enough to drink. Overall, a good experience this morning.
  • QO
    Quincia Oliver
    Oct 21, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I absolutely love McDonald’s Filet-O-Fish! It’s always hot, fresh, and perfectly crispy with that soft steamed bun, simple but so satisfying every time. Definitely my go-to order!
  • CD
    Craig Dunn
    Oct 19, 2025
    5.0
    Hands down my favorite McDonald’s, and close to home too. Great customer service, my order has never been wrong. Can’t speak on the cleanliness of the inside as I usually do drive through, but I know the kitchen has 100 cleanliness rating which is rare. I’ve rarely had a better experience at any Mcdonals I’ve been to.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Butner, NC?

McDonald's in Butner is open daily from 5:00 AM to 11:00 PM.

When is the drive-through open at this McDonald's location?

The drive-through is open Monday to Wednesday from 5:00 AM to 11:00 PM, Thursday to Saturday from 5:00 AM to midnight, and Sunday from 5:00 AM to 11:00 PM.