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McDonald's

3.7
(1516 reviews)
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Business Details

I 85 & HWY 56, Butner, NC
27509, United States
(919) 528-4055
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
I 85 & HWY 56, Butner, NC
27509, United States

Hours

Reviews

3.7
1,516 reviews
5 stars
608
4 stars
352
3 stars
279
2 stars
110
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising the staff while others experienced issues with order accuracy and responsiveness.

Food Freshness

There were numerous complaints about cold or stale food, with some customers noting that their orders were incorrect or missing items.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some customers appreciating the clean bathrooms while others reported unsanitary conditions.

Order Efficiency

Many reviews highlighted slow service, particularly during busy times, with issues related to mobile order fulfillment and drive-thru wait times.
  • GN
    Greg Neal
    Feb 14, 2026
    4.0
    Biscuit was pretty dry and I guess they have cut back on the bacon.
  • AT
    Ari Tanz
    Jan 31, 2026
    5.0
    I love the people who work here!! They’re so friendly :)))
  • AC
    Amber Cordeiro
    Jan 20, 2026
    2.0
    App was down, so went inside none could help, the restaurant was flithy.
  • PP
    Pauly Paul
    Jan 15, 2026
    1.0
    Hair in the chicken nuggets and served me black coffee with no cream or sugar had to throw everything out lol
  • JG
    J G
    Dec 10, 2025
    4.0
    I travel hundreds of miles regularly and travel through for pit stops or a little something. This bathroom stop was notable to the point where I would have given it 5 star for the bathroom alone. Clean, fresh, and the sinks aren't abnormally close to the counter such that handwashing isn't a chore. The only thing I'd add is paper towel option for drying. Minus a star as I tried to purchase and they fumbled the order, not letting me scan for points and then canceling the order and trying to get another associate involved and thus his trying to step in was draining and awkward enough that I thought it best to leave (I have many more miles to go!). Congrats to management on a great job keeping a busy location clean for a picky public bathroom customer.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Butner, NC?

McDonald's in Butner is open daily from 5:00 AM to 11:00 PM.

When is the drive-through open at this McDonald's location?

The drive-through is open Monday to Wednesday from 5:00 AM to 11:00 PM, Thursday to Saturday from 5:00 AM to midnight, and Sunday from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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