Arby's

4.1
610 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1547 Nc-56 27522, Butner, NC
27509, United States

Hours

Reviews

4.1
610 reviews
5 stars
321
4 stars
150
3 stars
69
2 stars
28
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh and delicious meals while others reported cold or poorly prepared items.

Customer Service

Customer service experiences varied widely; some praised friendly and helpful staff, while others reported rude behavior and poor service.

Cleanliness

The cleanliness of the establishment received positive feedback, but some customers noted issues with dirty dining areas.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for better training and attention to detail.

Speed of Service

Service speed was frequently criticized, especially in the drive-thru, with many customers reporting long wait times.
  • PM
    Patrick Moran
    Jan 5, 2026
    5.0
    Super nice people working this evening 1/5/2026. Food was hot and fresh at 9:45 at night. Thank you
  • HW
    Howard Williams
    Dec 31, 2025
    5.0
    Great food and service!
  • TU
    Terry Underwood
    Dec 11, 2025
    5.0
    Sandwiches are great!
  • BB
    B B
    Sep 28, 2025
    2.0
    Didn't take my order correctly and had things missing other then that the food was good
  • SB
    Shirelle Bullock
    Jul 26, 2025
    5.0
    Excellent customer service and fresh food!!! Love it!