Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 717 Main St. in Burnsville, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customers frequently reported long wait times, unresponsive staff, and issues with order accuracy, particularly with delivery and carry-out orders.
Food Quality
While some customers praised the pizza and other menu items, there were numerous complaints about undercooked pizzas, incorrect toppings, and overall inconsistency in food preparation.
Staff Friendliness
Several reviews highlighted friendly and helpful staff, particularly in the drive-thru and during in-person interactions, although this was not universally experienced.
Cleanliness
The restaurant was noted for its cleanliness, with many customers appreciating the well-maintained environment.
LP
Lauren Ponder
Feb 16, 2026
5.0
“Saturday my husband and I went out to eat together at the Burnsville Pizza Hut. We dined in and ordered a Large Pan Super Supreme, some wings, a salad and bacon cheese sticks. The service was outstanding. Shortly after we ate we asked our waitress, Stacy, if she could tell the cook they did a great job. She then told us that the District Manager was the one who made their order as he was there helping out because it was so busy and they were short on staff. I loved that he was there. It speaks volumes of how people take care of their employees. We have always loved this location and now even more!”
DB
Doyle Blevins
Dec 8, 2025
2.0
I don't know why but it is like ordering from a Morgue. No one smiles or ack like they appreciate your business. But the pizza is always awesome.
BM
Bryan Miller
Nov 18, 2025
2.0
We have been eating at this location once a week for almost 6 months and we had an issue with the order through the online app this week. And could get no assistance. The main line is a call center, they can’t adjust or fix or even cancel anything. So they transferred me to the store and no one answered for 20 minutes. They took my money, we requested a call back from a manager and it’s Tuesday and have received nothing from them. Will never patronize them again.
AC
Ashley Chu
Nov 14, 2025
5.0
Friendly service and staff.
CP
Crystal Peterson-Banks
Oct 26, 2025
2.0
I am giving 2 stars for the salad. The carrots were cut very thick and extremely large and the cucumbers were also cut into extremely thick pieces. Pretty apparent someone does not know how to cut vegetables for a salad. Honestly, someone Google how to cut vegetables for a salad. If you needed me to, I could definitely come in there and show someone how to do it. It's pretty simple. Little things like that do matter. Pizza was good.