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Smitty's Homemade Ice Cream

About

Ice Cream ShopRestaurant
We have been making our own super-premium homemade ice cream since 2002. We are a community based ice cream store that understands the importance of giving back. Sourcing seasonal local ingredients is important to us, and we always make the extra effort to add great attention and love to all we do. Come enjoy a freshly made waffle cone with your favorite flavor and watch the world go by at our open-air countertops, or play a game from our shelves at our farmhouse tables. We love what we do, and it shows!

Location

Smitty's Homemade Ice Cream
107 E Front St, Burlington, NC
27215, United States

Hours

MondayClosed
Tuesday2:00 PM - 7:00 PM
Wednesday2:00 PM - 7:00 PM
Thursday2:00 PM - 7:00 PM
Friday2:00 PM - 8:00 PM
Saturday2:00 PM - 8:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.