Wendy's

3.9
1362 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
226 South Graham Hopedale Road, Burlington, NC
27217, United States

Hours

Reviews

3.9
1,362 reviews
5 stars
617
4 stars
331
3 stars
198
2 stars
57
1 star
159

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or stale food, with issues like hard buns and old fries.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Management Problems

The management was frequently criticized for being unprofessional and unhelpful, with some customers feeling disrespected.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unkempt dining areas.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer frustration.
  • EA
    Emilayah Alexxis
    Nov 12, 2025
    1.0
    Definitely RUDE workers and management doesn't seem too concerned about their attitudes towards the public either. Sounded very annoyed I even said anything about it. Don't waste your time here. Just go to the one on Main St instead.
  • CM
    Cindy McGiffin
    Nov 7, 2025
    1.0
    In line for 40 minutes! No organization.
  • SM
    Sunnie McClellan
    Nov 4, 2025
    1.0
    This location is absolutely disgusting. Let’s start with literally nothing being in stock: the drink machine was out of every soda apart from root beer, there was no napkins, and no toilet paper in any of the stalls. There is clothing lying in the floor in the woman’s restroom. All the toilets were clogged. I’m not exaggerating here. The cherry on top? The elderly woman taking orders only takes one order at a time, goes to the line to WATCH them make it and then bags the order to only then take the next order. Fret not, she made sure to grab all the fries with her bare hands for each order. I’d recommend the chum bucket before this place.
  • NB
    Nunya Bidness
    Oct 26, 2025
    4.0
    Wish when they asked what sauces I wanted for all 5 of my meals I would’ve gotta them smh and some kinda napkins would’ve been nice I dont see how if its 4 & 5 people standing at the window you wouldn’t have everything you need.. the food was good tho just wish I had sauces and napkins
  • TT
    Takiya Thompson
    Sep 7, 2025
    1.0
    lol they don’t have half of a star because that’s definitely what would’ve been given. I asked for fresh food to get cold food. The little girl at the window of course had an attitude when I asked about “More FRESH FRIES” after the 1st patch look like they were beaten up 😭… all for her to hand me MORE OLD FRIES . I gave the food to my dog even though I wouldn’t even let her eat it on a bad day. Never will go back . Only for drinks .

Frequently Asked Questions About Wendy's

Is Graham-Hopedale Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.