Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or stale food, with issues like hard buns and old fries.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Management Problems
The management was frequently criticized for being unprofessional and unhelpful, with some customers feeling disrespected.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unkempt dining areas.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to customer frustration.
EA
Emilayah Alexxis
Nov 12, 2025
1.0
Definitely RUDE workers and management doesn't seem too concerned about their attitudes towards the public either. Sounded very annoyed I even said anything about it. Don't waste your time here. Just go to the one on Main St instead.
CM
Cindy McGiffin
Nov 7, 2025
1.0
In line for 40 minutes! No organization.
SM
Sunnie McClellan
Nov 4, 2025
1.0
This location is absolutely disgusting. Let’s start with literally nothing being in stock: the drink machine was out of every soda apart from root beer, there was no napkins, and no toilet paper in any of the stalls. There is clothing lying in the floor in the woman’s restroom. All the toilets were clogged. I’m not exaggerating here. The cherry on top? The elderly woman taking orders only takes one order at a time, goes to the line to WATCH them make it and then bags the order to only then take the next order. Fret not, she made sure to grab all the fries with her bare hands for each order. I’d recommend the chum bucket before this place.
NB
Nunya Bidness
Oct 26, 2025
4.0
Wish when they asked what sauces I wanted for all 5 of my meals I would’ve gotta them smh and some kinda napkins would’ve been nice I dont see how if its 4 & 5 people standing at the window you wouldn’t have everything you need.. the food was good tho just wish I had sauces and napkins
TT
Takiya Thompson
Sep 7, 2025
1.0
lol they don’t have half of a star because that’s definitely what would’ve been given. I asked for fresh food to get cold food. The little girl at the window of course had an attitude when I asked about “More FRESH FRIES” after the 1st patch look like they were beaten up 😭… all for her to hand me MORE OLD FRIES . I gave the food to my dog even though I wouldn’t even let her eat it on a bad day. Never will go back . Only for drinks .
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Burlington, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Burlington, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (336) 227-0972.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Graham-Hopedale Wendy’s serve breakfast?
Yes, this Wendy’s location in Burlington, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on South Graham Hopedale Road?
The drive-through at Wendy's on South Graham Hopedale Road is open daily from 6:00 AM to 2:00 AM.
Does Wendy's at 226 South Graham Hopedale Road offer delivery and takeout options?
Yes, Wendy's offers delivery and takeout services. You can order through their app or the website at order.wendys.com.
Is breakfast served at this Wendy's location?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I contact Wendy's on South Graham Hopedale Road for feedback or questions?
You can reach Wendy's customer care via their Contact page, call 888-624-8140, or directly call this location at (336) 227-0972.
What payment methods are accepted at Wendy's in Burlington, NC?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details can be found on their website menu.wendys.com and in the mobile app, which also includes allergen information.
Are there any nearby places to visit before or after dining at Wendy's on South Graham Hopedale Road?
Yes, Rolling Thunder Saloon is a nearby bar and grill, and Chens Garden offers Chinese cuisine, both ideal for visiting alongside Wendy's.
Can customers refuel their car conveniently near Wendy's Burlington location?
Yes, Murphy USA gas station is nearby, allowing customers to refuel conveniently when visiting Wendy's.
Are there beauty and spa services near Wendy’s on South Graham Hopedale Road?
Yes, nearby beauty and spa options include Grand Finale, Entheos Barber Co., Barberz Beyond Measure, Anointed Hands by Reka, and Pink Nails.
What are the nearby competitors to Wendy's in Burlington, NC?
Nearby competitors include McDonald's, Subway, Burger King, Chick-fil-A, and Taco Bell, all offering a range of fast food options.