At Wendy’s in Burlington, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Burlington, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported rude and unprofessional behavior from staff and management, leading to a negative dining experience.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several customers noted cleanliness problems in the restaurant and restrooms, contributing to an overall poor impression.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.
Inconsistent Experience
While some customers had positive experiences, many others reported long wait times and inconsistent service quality.
BB
bonnie
Jan 5, 2026
2.0
Every time I go there and last week will absolutely be the last time. The food is cold for whatever reason they always want to put mayonnaise on every freaking thing even though I always am very clear on asking for no mayonnaise. They’re always out of a certain fountain drinks it’s just a ridiculous mess and it’s very dirty, which is why I chose to drive-through, but that’s a disaster too.
DG
Davis Gardner
Jan 4, 2026
3.0
Just your typical Wendy's. I think the hamburgers are more tasty thank other Wendy's.
LB
lena burnette
Dec 31, 2025
5.0
I love there smoothie, love the chocolate flavor❤️
MB
Meg The best
Dec 24, 2025
5.0
Yummmmm!
MA
Mirella Altamirano
Dec 2, 2025
2.0
She didn't ask my name, but put in my name as B. What the hell?;