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Wendy's

3.9
(1185 reviews)

Business Details

2214 Eric Lane, Burlington, NC
27215, United States
(336) 570-3685

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Burlington, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Burlington, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2214 Eric Lane, Burlington, NC
27215, United States

Hours

Reviews

3.9
1,185 reviews
5 stars
520
4 stars
297
3 stars
174
2 stars
65
1 star
129

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback on food quality was mixed; while some praised fresh and hot food, others received cold or undercooked items.

Customer Service

Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or unprofessional.

Cleanliness

The cleanliness of the establishment was inconsistent, with some reviews highlighting a clean environment while others noted unsanitary conditions.

Speed of Service

Service speed received positive remarks, especially during busy times, although some customers experienced long wait times.
  • BF
    Beverly Fleming
    Feb 24, 2026
    1.0
    I'm so over giving this Wendy's a chance to get it together! Every single time I come here the order is wrong or the food is extremely cold. I'm tired of complaining cause it doesn't do any good. How is it that every single time something is wrong and the same people aren't even working when this happens? What is wrong with Wendy's?
  • PP
    Pvpwaffle
    Feb 5, 2026
    1.0
    Due to skeleton crew certain items are just not stocked. Cold brew has been on the menu and not stocked for 6 months. I'm sure it has to do with the manpower required to make that coffee, I would hate to see a lightbulb go out. Wendy's corpo nerds that decide budget need to hurry up and increase it for this location. Or to invest in a menu of real items that are easy enough to make. Like spaghetti, or a quesadilla, maybe even a grilled cheese.
  • AP
    Anthony P
    Feb 5, 2026
    1.0
    Waited around 30 minutes just to be given undercooked food
  • AA
    AJ
    Feb 5, 2026
    4.0
    Food was fresh but I didn't get my recipt.
  • MB
    Meg The best
    Jan 25, 2026
    5.0
    Great 👍🏽

Frequently Asked Questions About Wendy's

Is Eric Lane Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru at 2214 Eric Lane?

The drive-thru is open daily from 6:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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