Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,193 reviews
5 stars
527
4 stars
298
3 stars
176
2 stars
65
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of managers and employees going above and beyond to resolve issues.
Food Quality
While some customers enjoyed fresh and hot food, there were numerous complaints about cold or improperly cooked items, particularly burgers and fries.
Cleanliness
Feedback on cleanliness was mixed; some customers noted the restaurant was clean and well-kept, while others reported unsanitary conditions, particularly in the bathrooms.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to frustration among customers.
Speed of Service
The speed of service received positive remarks, with many customers noting quick service during their visits, although some experienced delays.
- SHSteve HeinemanDec 11, 20255.0Our van broke down in the parking lot, and manager Liz was so understanding and helpful. She and Trinity helped us push it into a parking spot in the freezing cold at 10:30pm and let us leave it there overnight. Even the newest guy, Elijah, helped us out while he was waiting for his ride home. Thank you to the whole staff - you made a bad situation much more pleasant!!!
- JWJudy WhitfieldDec 2, 20255.0Love their bacon cheese baked potato
- CRChristian J. RiveraDec 1, 20251.0Bathrooms were Nasty, that told me to not buy food at all.
- WBWhitney BatemanOct 25, 20255.0The food was awesome and a lady named Shannon helped me a lot!! Awesome service and the staff was great!!
- SJS. J.Oct 18, 20255.0Fast service. Great food. However, not as clean at this location as it should be for a public restaurant.
Frequently Asked Questions About Wendy's
Is Eric Lane Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 2214 Eric Lane?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Is the Wendy's at 2214 Eric Lane currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast?
Yes, breakfast is served at the Burlington, NC location including combos, sandwiches, coffee and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order using the Wendy's app or through their website at order.wendys.com.
How can I contact this Wendy's location for feedback or questions?
You can call (336) 570-3685 or visit Wendy's contact page online and there is also a customer satisfaction survey available.
Where can I find Wendy's menu pricing and nutrition information?
Menu prices and nutrition details can be viewed on the Wendy's website or mobile app after selecting this location.
What other dining options are near Wendy's at 2214 Eric Lane?
Nearby dining options include Waffle House, Hardee's, and another Wendy's fast food restaurant.
Are there gas stations near Wendy's for a quick fuel stop?
Yes, nearby gas stations include Sav Way, Mobil, and Kwik Way Exxon Mobile which you can visit before or after your meal.
What local services and stores can I find near this Wendy's location?
Nearby you can find home improvement stores like Built by Ben Woodworks, antique shops like New Crazy Town Store, and financial services like Carissa Graves-Henry.