At Wendy’s in Burlington, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Burlington, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Feedback on food quality was mixed; while some praised fresh and hot food, others received cold or undercooked items.
Customer Service
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Cleanliness
The cleanliness of the establishment was inconsistent, with some reviews highlighting a clean environment while others noted unsanitary conditions.
Speed of Service
Service speed received positive remarks, especially during busy times, although some customers experienced long wait times.
BF
Beverly Fleming
Feb 24, 2026
1.0
I'm so over giving this Wendy's a chance to get it together! Every single time I come here the order is wrong or the food is extremely cold. I'm tired of complaining cause it doesn't do any good. How is it that every single time something is wrong and the same people aren't even working when this happens? What is wrong with Wendy's?
PP
Pvpwaffle
Feb 5, 2026
1.0
Due to skeleton crew certain items are just not stocked. Cold brew has been on the menu and not stocked for 6 months. I'm sure it has to do with the manpower required to make that coffee, I would hate to see a lightbulb go out. Wendy's corpo nerds that decide budget need to hurry up and increase it for this location. Or to invest in a menu of real items that are easy enough to make. Like spaghetti, or a quesadilla, maybe even a grilled cheese.
AP
Anthony P
Feb 5, 2026
1.0
Waited around 30 minutes just to be given undercooked food
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 2214 Eric Lane?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Is the Wendy's at 2214 Eric Lane currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast?
Yes, breakfast is served at the Burlington, NC location including combos, sandwiches, coffee and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order using the Wendy's app or through their website at order.wendys.com.
How can I contact this Wendy's location for feedback or questions?
You can call (336) 570-3685 or visit Wendy's contact page online and there is also a customer satisfaction survey available.
Where can I find Wendy's menu pricing and nutrition information?
Menu prices and nutrition details can be viewed on the Wendy's website or mobile app after selecting this location.
What other dining options are near Wendy's at 2214 Eric Lane?
Nearby dining options include Waffle House, Hardee's, and another Wendy's fast food restaurant.
Are there gas stations near Wendy's for a quick fuel stop?
Yes, nearby gas stations include Sav Way, Mobil, and Kwik Way Exxon Mobile which you can visit before or after your meal.
What local services and stores can I find near this Wendy's location?
Nearby you can find home improvement stores like Built by Ben Woodworks, antique shops like New Crazy Town Store, and financial services like Carissa Graves-Henry.
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