Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,186 reviews
5 stars
523
4 stars
296
3 stars
176
2 stars
65
1 star
126
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the food for being hot, fresh, and delicious, although there were complaints about cold fries and undercooked burgers.
Service Speed
Many reviews highlighted the fast service, especially during busy times, with several customers noting quick drive-thru experiences.
Staff Friendliness
The majority of customers reported friendly and helpful staff, although there were some instances of rudeness noted.
Cleanliness
The restaurant generally received positive remarks for cleanliness, with some reviews mentioning issues with trash and unsanitary conditions.
Order Accuracy
While many customers received their orders correctly, there were multiple complaints about missing items and incorrect orders.
- WBWhitney BatemanOct 25, 20255.0The food was awesome and a lady named Shannon helped me a lot!! Awesome service and the staff was great!!
- SJS. J.Oct 18, 20255.0Fast service. Great food. However, not as clean at this location as it should be for a public restaurant.
- RWReco WilliamsSep 29, 20251.0So I order my food to dine in when I get the fries was cold I tell Elias that they were stale, after he charged me for barbecue sauce for my fries, he take the cold fries and dumps them in with the hot fries after I've touched them, re-scoops them and serve them to me....
- SHShannon HelmsSep 27, 20255.0Samantha was very friendly and professional when she took my order, The manager Elizabeth makes sure every item is in the bag. The cooks tonight was really professional and fast. This is definitely better than any Wendy's in Burlington.
- RHronnie helmsSep 27, 20255.0I came on Thursday night, it was busy but I still received great fast service, hot food and a great atmosphere. Everyone was as working together as you should. Shout out to Liz, Crystal, Shannon and Trinity 💯
Frequently Asked Questions About Wendy's
Is Eric Lane Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Burlington, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Burlington, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (336) 570-3685.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Eric Lane Wendy’s serve breakfast?
Yes, this Wendy’s location in Burlington, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 2214 Eric Lane?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Is the Wendy's at 2214 Eric Lane currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast?
Yes, breakfast is served at the Burlington, NC location including combos, sandwiches, coffee and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order using the Wendy's app or through their website at order.wendys.com.
How can I contact this Wendy's location for feedback or questions?
You can call (336) 570-3685 or visit Wendy's contact page online and there is also a customer satisfaction survey available.
Where can I find Wendy's menu pricing and nutrition information?
Menu prices and nutrition details can be viewed on the Wendy's website or mobile app after selecting this location.
What other dining options are near Wendy's at 2214 Eric Lane?
Nearby dining options include Waffle House, Hardee's, and another Wendy's fast food restaurant.
Are there gas stations near Wendy's for a quick fuel stop?
Yes, nearby gas stations include Sav Way, Mobil, and Kwik Way Exxon Mobile which you can visit before or after your meal.
What local services and stores can I find near this Wendy's location?
Nearby you can find home improvement stores like Built by Ben Woodworks, antique shops like New Crazy Town Store, and financial services like Carissa Graves-Henry.