Wendy's

3.7
1435 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2423 South Church, Burlington, NC
27215, United States

Hours

Reviews

3.7
1,435 reviews
5 stars
628
4 stars
315
3 stars
180
2 stars
87
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Food Quality

Customers frequently reported issues with food freshness, incorrect orders, and items being out of stock.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Inconsistency

The quality of service and food varied significantly between visits, with some customers having good experiences while others faced multiple issues.
  • SK
    Shannon Kimble
    Dec 23, 2025
    5.0
    Food was hot customer service awesome
  • TJ
    Taiye jimoh
    Dec 21, 2025
    3.0
    Went through drive window and the staff was having a conversation with each other...
  • KD
    kyle dixon
    Dec 15, 2025
    1.0
    This place Is a joke used to love Wendy's but they are more expensive and the employees don't care
  • AW
    Aidan Winstead
    Dec 9, 2025
    1.0
    The bun is soggy, the fries were beyond cold AND hard, they were out of Dr Pepper, and out of frosties. Not sure what is going on with this place, never had an experience like it before. All the staff was rude as well.
  • BB
    Bill
    Nov 27, 2025
    1.0
    Ordered jr bacon cheeseburger biggie bag. Sandwich had no lettuce, no tomato, and no bacon also half the size of what it was three months ago. Fries soggy and cold, no salt, horrible meal. This is becoming a trend. All fast food restaurants are destroying the consumer and overall his mental health.The value of a dollar goes nowhere. The food served today is a JOKE. 15 bucks an hour is 10 bucks too much.

Frequently Asked Questions About Wendy's

Is South Church Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open daily from 6:00 AM to 2:00 AM.