Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.
Food Quality
Customers frequently reported issues with food freshness, incorrect orders, and items being out of stock.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Inconsistency
The quality of service and food varied significantly between visits, with some customers having good experiences while others faced multiple issues.
SK
Shannon Kimble
Dec 23, 2025
5.0
Food was hot customer service awesome
TJ
Taiye jimoh
Dec 21, 2025
3.0
Went through drive window and the staff was having a conversation with each other...
KD
kyle dixon
Dec 15, 2025
1.0
This place Is a joke used to love Wendy's but they are more expensive and the employees don't care
AW
Aidan Winstead
Dec 9, 2025
1.0
The bun is soggy, the fries were beyond cold AND hard, they were out of Dr Pepper, and out of frosties. Not sure what is going on with this place, never had an experience like it before. All the staff was rude as well.
BB
Bill
Nov 27, 2025
1.0
Ordered jr bacon cheeseburger biggie bag. Sandwich had no lettuce, no tomato, and no bacon also half the size of what it was three months ago. Fries soggy and cold, no salt, horrible meal. This is becoming a trend. All fast food restaurants are destroying the consumer and overall his mental health.The value of a dollar goes nowhere. The food served today is a JOKE. 15 bucks an hour is 10 bucks too much.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:00 AM to 2:00 AM.
Is this Wendy's location currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Can I place a delivery order from this Wendy's?
Yes, delivery is available through the Wendy's app or at order.wendys.com by entering your delivery address to check availability.
Does this Wendy's serve breakfast?
Yes, breakfast is served including combos, sandwiches, coffee, and sides available via app or website.
What payment methods are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact the Customer Care team via Live Chat on their Contact page, call 888-624-8140, or call this location directly at (336) 226-8677.
Are Wendy's gift cards available here and how can I purchase them?
Wendy's gift cards can be purchased in-restaurant, at various retailers, or online at the gift card portal.
What are some nearby places I can visit after dining at Wendy's on South Church in Burlington?
Nearby you can visit Colonial Mall Burlington, which includes GameStop for shopping and arcade entertainment, or relax at Bliss Salon and Body Retreat for spa services.
If I need automotive services near Wendy's, where can I go?
You can visit nearby Westcott Automotive Group or Advance Auto Parts for automotive services and parts.
Are there other dining options near this Wendy's location?
Yes, nearby restaurants include Harbor Inn Seafood Restaurant for seafood, Anna's Thai & Sushi for Thai cuisine, and Chick-Fil-A for fast food.