Wendy's

3.7
1422 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2423 South Church, Burlington, NC
27215, United States

Hours

Reviews

3.7
1,422 reviews
5 stars
625
4 stars
314
3 stars
177
2 stars
85
1 star
221

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or not fresh, while others praised the food as hot and delicious.

Service Issues

Many reviews highlighted poor service, including long wait times, rude staff, and frequent order mistakes.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.

Staff Attitude

Multiple reviews mentioned rude or unprofessional behavior from staff, impacting customer satisfaction.

Order Accuracy

A significant number of customers experienced issues with incorrect orders or missing items.
  • CC
    Ciera c
    Nov 9, 2025
    1.0
    Everybody in the restaurant had a really bad attitude. They had nothing in stock and my husband got a tea and it tasted like it was Moody and not clean.
  • BM
    Bryson Myers
    Oct 29, 2025
    1.0
    took forever, no ranch at 5:45 pm, each employee looks miserable with there life horrible attitude, drinks tasted horrible, went in to get it exchanged and the lady grabs the cups and slams them down looking me up and down asking “what’s the problem” then i open the bag to make sure the orders correct and the everything is turned upside down as if they just carelessly tossed it in there
  • CS
    Crystal SoBlessed
    Oct 29, 2025
    1.0
    Just went there today and the Young lady at window was just rude! I ordered a combo with a Coke extra ice. Got the drink which was mostly carbonated water my 70 year old mother told her it didn’t like right she proceeded to argue her down. Then she asked us if we wanted something else all while doing these rude hand gestures and making rude comments. So I say Dr Pepper and mom follows with with extra ice. The young lady was so flustered she answered ‘you want extra ice it’s already extra ice’ a very rude and condescending manner. I guess she forgot in that short of a time span she had asked if I wanted something else. Then she started to get loud with my mother which was crazy to me. The manager came trying to resolve the issue by then things were heated. She proceeded to tell us that she didn’t even have to finish this conversation if she didn’t want but her tone later changed. The Young lady in the middle of us talking to the manager slings the food towards us and thrusts the change at us all while dropping it. I have worked in service in different industries for over 20 years and there is definitely a time and place to vent. Not to mention the food was subpar cold fries and Chicken sandwich was not done in the middle. Waste of almost $10 😡
  • AT
    Adam Terrell
    Oct 24, 2025
    5.0
    Great place to eat for sure
  • BA
    Beastmode Always angry
    Oct 19, 2025
    1.0
    Got a cold burger that had more mayo than meat on it, along with some cold gross fries that tasted like they had gone through the grease bath at least twice.

Frequently Asked Questions About Wendy's

Is South Church Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.