At Wendy’s in Burlington, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Burlington, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Customer Service
Many reviews highlight rude and unprofessional staff behavior, contributing to a negative dining experience.
Food Quality
Inconsistent food quality reported, with issues such as cold or stale items and incorrect preparation.
Cleanliness
Multiple reviews mention unsanitary conditions in the dining area and bathrooms, affecting overall customer satisfaction.
Service Speed
Customers frequently report long wait times, both in drive-thru and dine-in, leading to frustration.
MH
Maria Hernandez
2 days ago
1.0
Every time I have come to this wendys the wait is long. For 1-2 meals the time it take to order and recieve your food is is not worth it. There are many other burger sports in the area that can you in and out faster that you can order here.
WH
wolf hughes
Feb 4, 2026
1.0
The cashier named Kenneth kept rolling his eyes after every part of my order we were miss 3 items we had six combos he gave us 4 fries was missing the nuggets we order the dining area was trashy the bathroom stall door was half broken it was a overall bad experience
BR
Brandy Robinson
Feb 3, 2026
3.0
Usually is out of something, never stocked with all items. And they never put things in the bag - Napkins, ketchup , spoons , etc.
WV
will makes random videos
Feb 3, 2026
5.0
Quick and have never had them mess my order up
C8
Cap__ 83
Jan 26, 2026
5.0
Brandon was the best server I've had in a long time super nice great smile all around a awesome experience