Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
764 reviews
5 stars
337
4 stars
93
3 stars
52
2 stars
44
1 star
238
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.
Customer Service
Mixed feedback on staff friendliness; some customers praised individual employees while others reported rude or inattentive service.
Food Quality
While many enjoyed the smoothies and food, there were numerous complaints about incorrect orders, missing ingredients, and unsanitary conditions.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary food preparation practices.
Management Issues
Customers expressed concerns about poor management and staffing, indicating a need for better training and more employees.
- YBY BGNov 15, 20252.0Took about 40 mins to get my smoothies, seems like they forgot but we did receive our kids quesadilla within 15 mins.
- KBKameron BrownNov 2, 20251.0It was a 20 minute wait for one drink and the drink wasn’t good and it was not a welcoming environment. This is also not the first time for a long wait and bad customer service.
- EEErikaOct 11, 20254.0First time at this location. The girl who took my order was great very attentive and friendly. I will say that the amount of employees that were behind the counter you would expect your food and smoothies to come out in a timely manner. The flatbread was great and very fulfilling.
- JPJocelyn PriceOct 10, 20255.0It was such a relaxing visit. It was not super busy when I went. The cashier was a girl who was super nice and extremely helpful. The smoothie was really good.
- JSJesus SaucedoOct 4, 20251.0They don't know how to make the smoothies. Asked them to do them twice, both times were bad. Hadas no flavor.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Is drive-through service available at Tropical Smoothie Cafe?
Yes, tropical Smoothie Cafe offers drive-through service during their hours of operation, which are 7:00 AM to 9:00 PM on weekdays, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.
Can I order delivery or curbside pickup from Tropical Smoothie Cafe?
Yes, the cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
What types of meals are served at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late-night meals.
Is the menu available online and through an app?
Yes, you can view the menu online at http://www.tropicalsmoothiecafe.com/menu/ or through their app available on iOS and Android platforms.
What are some nearby places I can visit before or after stopping at Tropical Smoothie Cafe?
Nearby places include DentalWorks Burlington for dental care, Anytime Fitness gym for workouts, Texas Roadhouse for steaks, and Domino's Pizza for additional food options.
Is there a convenient location to pick up smoothies after shopping or appointments?
Yes, Tropical Smoothie Cafe is located in Alamance Crossing, which is a convenient shopping and service area with various stores and salons nearby, making it great for a quick healthy refreshment.
Can I easily find Tropical Smoothie Cafe using public transit or near other landmarks?
Tropical Smoothie Cafe is in an accessible area near well-known locations like Verizon stores, Bank of America branches, and BJ's Wholesale Club, which may help in locating the cafe during your visit.