Taco Bell

3.7
1107 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 309 Huffman Mill Road in Burlington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
309 Huffman Mill Road, Burlington, NC
27215, United States

Hours

Reviews

3.7
1,107 reviews
5 stars
495
4 stars
221
3 stars
138
2 stars
66
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times and orders being forgotten or incorrect.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Food Quality

While some customers enjoyed the food, there were frequent complaints about cold or poorly prepared items.

Cleanliness

Several customers noted that the restaurant was dirty and poorly maintained, affecting their overall impression.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, missing items, and lack of attention to detail.
  • KK
    Kyra
    Nov 4, 2025
    5.0
    Drive threw was fast and the team member very nice and welcoming
  • MC
    maia cunningham
    Nov 1, 2025
    1.0
    Night time crew has horrible customer service; even worse attitudes. If you don’t like customer service DONT get a customer service job.
  • 1G
    1-800- Garbage
    Oct 29, 2025
    1.0
    The ordering was fine, the waiting for the order? Not so fine. We had to also pull up and back in the line for some reason. We bought five items. The tea was great, the limited edition Flaming hot burritos tasted COMPLETELY different.
  • LT
    Lucas Teeling
    Oct 17, 2025
    1.0
    Food is what you expect from Taco Bell. But the service… they need to fire the entire staff and start new. Got my food in a decent enough 5 minute wait. Guy threw the bag down and walked away without giving me my drink cup. He was arguing with 2 other guys in the kitchen so he must not have heard me when I mentioned i haven’t gotten my cup. Another guy was already waiting for his so he just walked behind the counter and got it himself. Ridiculous service and people working here. Will not return
  • JC
    Jasmine Cottle
    Oct 15, 2025
    1.0
    Person running drive through Said give me a minute waited there for over 5 minutes so I drove away without ordering only to see there wasn’t even a car ahead of me in the drive through. Also no one inside so what were they doing? I drove around the building to see the person that was behind me getting their order taken already. So I tried calling to speak to a manager and no answer this place is literally terrible and it was the only good Taco Bell we had left. I saw 2 heavy set black women through the window when I drove by doing nothing. They need a whole new staff/management

Frequently Asked Questions About Taco Bell

What are the Taco Bell drive-thru hours at 309 Huffman Mill Road?

The drive-thru is open daily from 9:00 AM to 3:00 AM at 309 Huffman Mill Road, Burlington.

Can I place an order online for pickup or delivery from this Taco Bell?

Yes, you can order ahead online or via the mobile app for pickup or get your food delivered.