Taco Bell

3.5
719 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1812 N. Church St in Burlington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1812 N. Church St, Burlington, NC
27217, United States

Hours

Reviews

3.5
719 reviews
5 stars
279
4 stars
127
3 stars
127
2 stars
45
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Food Quality

Feedback on food quality was mixed, with some praising it while others reported cold or poorly made items.

Staff Attitude

While some employees were noted for their friendliness, many reviews mentioned unprofessional behavior and negative attitudes from staff.

Management Issues

Several customers expressed dissatisfaction with management, citing unprofessionalism and lack of effective resolution to complaints.
  • CC
    Chelsea
    Nov 9, 2025
    1.0
    Not what i ordered. Asked for not ice, they put ice, asked for something plain, they end up putting everything. Asked for sauce didn't get none. No napkins no straws. And the whole time they were talking like they we half asleep no sense of urgency.
  • GC
    Gena Castaneda
    Oct 31, 2025
    1.0
    Employees are ALWAYS rude and in a bad mood. Not that I need the customer service to be above and beyond but if you applied for that position don’t be so miserable to everyone else around you. They also never get my order right, anytime I ask fo r extra of an ingredient it always seems to be completely left out of my food. I’d understand if I went in there in a disrespectful manner but I always say please and thank you and for some reason it’s like that annoys them even more? Everyone there needs an attitude check ASAP
  • JP
    Joshua Powell
    Oct 10, 2025
    5.0
    This location on S. Church st in Burlington, is great
  • JF
    james,Ernie,max,and aubrey fanthorp
    Oct 5, 2025
    1.0
    Manager was working drive thru window, was not very pleasant. Forgot one of our tacos and acted like I was lieing about it being missing. Whole crew acted like they hated being there. Maybe it was because I was white, who knows
  • SC
    Stefan Clendenin
    Oct 5, 2025
    1.0
    Every item I ordered had barely any ingredients on it

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through at Taco Bell is open from 9:00 AM to 1:00 AM Monday through Thursday, and until 2:00 AM on Friday.

Does Taco Bell in Burlington offer online ordering?

Yes, you can order ahead online or through the mobile app for pickup or delivery.