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Taco Bell

3.5
(721 reviews)

Business Details

1812 N. Church St, Burlington, NC
27217, United States
(336) 228-1174

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1812 N. Church St in Burlington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1812 N. Church St, Burlington, NC
27217, United States

Hours

Reviews

3.5
721 reviews
5 stars
280
4 stars
127
3 stars
127
2 stars
45
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and overall poor attention to detail.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items, while others praised the food when it was fresh.

Management

Mixed reviews on management, with some praising individual managers for their leadership and customer service, while others criticized the overall management style and staff morale.
  • XJ
    X Jacobs
    Feb 18, 2026
    5.0
    New GM is a stand up individual. Good leadership is infectious. Proof is in the dip 🫡
  • EL
    Elizabeth Layton
    Jan 9, 2026
    1.0
    If I could give zero stars I would. How do you mess up an order THREE times… something so simple. NO TOMATOES. And have the audacity to have an attitude. Sorry we interrupted your smoke break.
  • CC
    Chelsea
    Nov 9, 2025
    1.0
    Not what i ordered. Asked for not ice, they put ice, asked for something plain, they end up putting everything. Asked for sauce didn't get none. No napkins no straws. And the whole time they were talking like they we half asleep no sense of urgency.
  • GC
    Gena Castaneda
    Oct 31, 2025
    1.0
    Employees are ALWAYS rude and in a bad mood. Not that I need the customer service to be above and beyond but if you applied for that position don’t be so miserable to everyone else around you. They also never get my order right, anytime I ask fo r extra of an ingredient it always seems to be completely left out of my food. I’d understand if I went in there in a disrespectful manner but I always say please and thank you and for some reason it’s like that annoys them even more? Everyone there needs an attitude check ASAP
  • JP
    Joshua Powell
    Oct 10, 2025
    5.0
    This location on S. Church st in Burlington, is great

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through at Taco Bell is open from 9:00 AM to 1:00 AM Monday through Thursday, and until 2:00 AM on Friday.

Does Taco Bell in Burlington offer online ordering?

Yes, you can order ahead online or through the mobile app for pickup or delivery.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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