At Papa Johns Pizza in Burlington, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Burlington pizza for any occasion. Call us for pizza delivery in Burlington or stop by 1809 N CHURCH ST for carryout to order the best pizza in Burlington, along with breadsticks, wings, and more!
Many customers reported long wait times for orders, incorrect orders, and poor communication from staff.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about undercooked pizzas and incorrect toppings.
Customer Service
While some customers praised the friendliness of the staff, others experienced rude or unhelpful service, particularly from management.
Cleanliness Concerns
Multiple reviews highlighted issues with cleanliness and sanitation practices at the location.
Positive Experiences
Despite the negative feedback, there were also positive comments about the taste of the pizza and some staff members providing excellent service.
LT
Lee Trout
Dec 29, 2025
1.0
over 90 minutes to receive two pizzas and they were not even using their own delivery drivers any more. Order somewhere else.
TA
Tomeka allison
Dec 11, 2025
5.0
The manager Eric was awesome with helping me select the right food for my budget
JB
J B
Nov 30, 2025
1.0
This location is a joke. Last 2 times ordering online from this location, tracking says it's ready and it's not. Their excuse was they got the stickers mixed up and had to redo the orders. Don't order from this location unless you have plenty of time to wait
TC
Thomas Cowper
Aug 31, 2025
5.0
Pizza is really good. I really enjoy the gluten free pizza. The people who work there are very nice.
LC
Logan Cano
Aug 19, 2025
2.0
I live about a mile from this Papa John’s and would rather drive 15 to 20 minutes Out of my way than order from here have given this place a try 4 times now and every time the pizza comes out like it looks like it’s been dropped or just slapped together without any care. Check your orders before you leave half the time it is halfway done and half made always looks terrible. Customer service itself is fine. Just the quality of the product is bad.
What are the delivery hours for Papa Johns Pizza in Burlington, NC?
Delivery service is available Monday to Wednesday from 10:00 AM to 1:00 AM, Thursday to Saturday from 10:00 AM to 2:00 AM, and Sunday from 10:00 AM to 1:00 AM.
Can I order carryout from Papa Johns Pizza in Burlington?
Yes, carryout is available daily from 10:00 AM. Closing times are 12:40 AM Monday to Wednesday and Sunday, and 1:40 AM Thursday to Saturday.
What services does Papa Johns Pizza in Burlington offer?
The restaurant offers delivery, takeout, order ahead, dinner, lunch, and dessert services.
What food items can I order at Papa Johns Pizza on North Church Street?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza in Burlington have any special holiday hours?
On December 24 and 31, the store is open from 10:00 AM to 1:00 AM, while it is closed on December 25. On January 1, it operates from 10:00 AM to 1:00 AM.
How can I order online or through an app for Papa Johns Pizza in Burlington?
You can order online via their website or download the Papa Johns app available on both iOS and Android for convenient ordering.
What are some nearby fast food restaurants around Papa Johns Pizza in Burlington?
Nearby fast food options include Burger King, Taco Bell, McDonald's, and KFC, providing variety if you want other dining choices after or before your visit.
Are there any nearby services related to automotive care near Papa Johns Pizza?
Yes, services such as Massey's Wheel Alignment & Frame, Uhl*Direct Tire Service, Woody's Body Shop, and Price Chopper Auto Sales are close by for automotive repair, tire services, and used car sales.
Where can I find nearby places for beauty and personal care near Papa Johns Pizza?
Nearby beauty and personal care places include Peluqueria Luis Oficial, Pink Nails, Barberz Beyond Measure, and Anointed Hands by Reka if you want to enjoy some pampering along with your pizza visit.
What makes Papa Johns Pizza in Burlington unique compared to other local pizza competitors?
Papa Johns focuses on Better Ingredients and Better Pizza, using signature sauces, fresh dough, and quality toppings to ensure you get the best pizza experience in Burlington.