Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Burlington, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Burlington pizza for any occasion. Call us for pizza delivery in Burlington or stop by 2777 S CHURCH ST for carryout to order the best pizza in Burlington, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.5
257 reviews
5 stars
115
4 stars
42
3 stars
22
2 stars
20
1 star
58
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and unhelpfulness.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about undercooked or poorly made pizzas.
Delivery Issues
Several customers experienced long wait times for delivery, with some orders arriving cold or not at all.
Cleanliness Concerns
Multiple reviews mentioned unsanitary practices, such as employees not wearing gloves while handling food.
- EEEssenceNov 10, 20251.0Placed a delivery order that was never delivered yet the tracker told me it was. I called the store and the manger said she closed her store down early and they can make it another day. It’s 2 hours after I placed the order. Very unprofessional and rude. She laughed in my ear like my money and time is something to be played with. What pizza place closes at 8:30pm. Do better “Manager”. I asked for the general managers info and when will they be in, she said she is the general manager, yikes.
- DMDiamond MorrisNov 5, 20251.0If I could give 0 stars, I would. I ordered 2 medium pizzas and only received one called and spoke with Nicole, the manager, and she was extremely rude and acted like I was inconveniencing her when I was missing a whole pizza. When I called, she stated, "Well, what do you want me to do, ma'am. She was very rude and did not take ownership of the mistake that was made. Advised that I will be calling corporate offices to report her, and her attitude will not be ordering Papa John's again, will stick to Pizza Hut, as they have better customer service.
- HGHeather GoinsNov 1, 20251.0I ordered pizza at 1130am to be delivered at 5p. I checked the "pizza tracker" at 5p and it was still making, but showing as potentially being delivered at 510p. So I decided to call Papa John's, ha!, I sat on the phone for an hour with no one answering. Finally I called corporate to try and cancel the order and get a refund, corporate said that they couldn't but would put in a ticket and try to call the store too. Corporate couldn't reach the store! Delivery guy arrived about 2 hours later saying pizza had been sitting, well we already did something different for dinner. Now, I have to fight for my money back on services not rendered. I got an EMAIL from the store, telling me to call them... hahaha..what a JOKE! Do better Papa John's!! Normally my favorite pizza but aftwr this experience, I will NOT be back for a long time and I recommend you go elsewhere too! If you cant order pizza 5 and half HOURS ahead of time and get it on time or even a call to say hey, we will be 2 HOURS late, then it isnt worth the hassle!
- JAJoshua AppleOct 31, 20251.0I ordered pizza to be delivered at 5:45 and it was so busy that they didn’t even start the order until 7pm. Then they contracted my order through door dash but the dasher canceled my order and I never received my pizza. When I called papa John’s they told me they couldn’t do anything about it and won’t refund me. I wish I could give negative stars. The lady calling was no help, just kept saying “sorry”. Never order from here
- JSJasmine SmithSep 29, 20253.0Ordered the papadippa and it was okay. There was barely any marinara sauce on the pizza and it tasted a bit bland.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Burlington, NC?
Delivery is available Monday to Wednesday from 9:30 AM to 1:00 AM, Thursday to Saturday from 9:30 AM to 2:00 AM, and Sunday from 9:30 AM to 1:00 AM.
Can I order carryout (takeout) from Papa Johns Pizza and what are the hours?
Takeout is available Monday to Wednesday and Sunday from 9:30 AM to 12:40 AM, and Thursday to Saturday from 9:30 AM to 1:40 AM.
Does Papa Johns Pizza offer no-contact delivery options?
Yes, Papa Johns Pizza offers no-contact delivery services for safe and convenient ordering.
Where is Papa Johns Pizza located in Burlington, NC?
Papa Johns Pizza is located at 2777 S Church St, Burlington, NC, 27215, USA.
How can I order pizza online from Papa Johns in Burlington?
You can order online for delivery or carryout via their website or mobile apps, such as through this delivery link: https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/907
Are there any special holiday hours for Papa Johns Pizza?
Yes, on December 24, 2024, delivery and takeout are available from 9:30 AM to 1:00 AM and 12:40 AM respectively. The restaurant is closed on December 25, 2024. Hours resume normally on December 31, 2024, and January 1, 2025.
What types of food does Papa Johns Pizza offer?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Which nearby places can I visit before or after getting pizza at Papa Johns?
Nearby you can visit restaurants like Harrison's sandwich shop and Hong Kong Chinese Restaurant, or grab coffee at Starbucks. These spots are great for a meal or drink before or after your pizza visit.
What nearby services can help me while visiting Papa Johns?
You can find The UPS Store 3726 for printing and shipping needs, and various salons like Great Clips or Pro Nails nearby for beauty services during your visit.
Are there fitness or wellness centers close to Papa Johns Pizza?
Yes, O2 Fitness gym and Renew Wellness physical therapy center are nearby, making it convenient to combine fitness or wellness visits with your pizza order.