CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Burlington is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported extremely slow service, particularly in the drive-thru, with long wait times and frequent order mistakes.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality, noting issues like stale bread, incorrect orders, and inconsistent portion sizes.
Cleanliness
Several reviews highlighted poor cleanliness in the restaurant, including dirty tables and unsanitary conditions in the bathrooms.
Management Concerns
Customers frequently mentioned unhelpful or rude management, particularly in handling complaints and order issues.
Positive Staff Interactions
Despite the negative feedback, some customers praised the friendliness of the staff, indicating that individual interactions could be positive.
MJ
Mary J
1 day ago
5.0
Wait staff was awesome very informative and helpful. Food great quiet and clean atmosphere.
TC
Tom Catlin
3 days ago
4.0
Good food, but I was disappointed by the cleanliness of the restaurant
CD
Commando Dude
Nov 16, 2025
3.0
Food was quite good/nice plate presentation, cost a bit high for quantity, service seemed pretty good. Serious letdown with dining area as every empty table was dirty, debris on chairs/benches and the floor littered with napkins, etc. Was 4 of us, totaled just over $60 and may as well have eaten outdoors as it would have been more clean/inviting.
KC
Kamalia Calloway
Oct 21, 2025
1.0
TERRIBLE CUSTOMER SERVICE !! Keep hanging up the phone , sat in line for 5 minutes no one took my order came in the inside and the 2 workers just stared at me i asked if they was open they said yes but still didn’t proceed to take my order … I HATE THIS PANARA BREAD
JC
jillian case
Oct 8, 2025
1.0
HORRIBLE SERVICE AND TREATMENT OF DELIVERY ORDERS!!! THEY ON PURPOSE FORGET CHEESE AND CROUTONS EVERYTIME I ORDER IT FOR TAKE OUT OR DELIVERY! I testing this by ordering in store and sitting down and it was almost a whole different taste smh this store never can put what needs to be on your order right UNLESS you are in there looking at them! I order a BOWL of French Onion Soup all the time and gave them another not only did they not have croutons in the bag as always they gave me a spoon full size of cheese for a BOWL? THEY ALSO DIDNT EVEN PUT CHEESE IN THE SOUP WHICH MANY DO AND THEY HAVE IN THE PAST! I only write reviews if it’s repetitive and it’s BEYOND REPETITIVE not at all good service and don’t care on anyway takeout orders are through DoorDash! You have to be face to face with them to make sure they make it the RIGHT WAY!!
Does Panera Bread in Burlington accept reservations?
No, Panera Bread in Burlington does not accept reservations.
What are the operating hours for Panera Bread in Burlington?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Can I order food online for delivery or pick-up from Panera Bread Burlington?
Yes, you can order food online for delivery or Rapid Pick-Up using their official website or app.
Does Panera Bread Burlington have a drive-thru service?
Yes, this location offers drive-thru service for your convenience.
What payment methods are accepted at Panera Bread Burlington?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
What types of meals does Panera Bread serve?
Meals served include breakfast, lunch, brunch, and dinner.
What is the general atmosphere and attire recommended at Panera Bread Burlington?
The environment is warm and welcoming with casual attire recommended.
What are some popular specialties offered at Panera Bread Burlington?
Popular specialties include You Pick Two, Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
What nearby places can I visit before or after dining at Panera Bread in Burlington?
You can visit Om Shanti Yoga for a yoga session or gym workout, The Painters Roost art gallery for local art, and Honey Baked Ham for deli selections nearby.
Are there any nearby fitness or wellness centers close to Panera Bread Burlington?
Yes, nearby fitness options include Super Tans Super Fitness gym and Everyday Kids Community Center which offers gym and physical therapy services.
What nearby services could be convenient for customers visiting Panera Bread?
Nearby services include Valvoline Express Care for automotive needs, The Authority Barbershop for grooming, and Adecco employment agency.