Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Burlington off Interstate 40 and Huffman Mill Road and next to Hampton Inn.
Customers frequently reported slow service, long wait times for food, and inconsistent attention from staff.
Food Quality
Many reviews highlighted issues with food temperature, taste, and preparation, including cold meals and tough steaks.
Positive Experiences
Despite the negatives, several customers praised specific servers and the overall dining experience when service and food met expectations.
Management Concerns
Some customers expressed dissatisfaction with management's handling of complaints and service issues, indicating a need for better oversight.
Takeout Success
Takeout orders generally received positive feedback for being timely and well-prepared, contrasting with dine-in experiences.
T_
Tony _mabry
3 days ago
5.0
YES...ITS A CHAIN Restaurant ! But the one in Burlington is on point,,Food is always good and cooked to Temperature, service it 😋,,I have not been disappointed at this location ,you will be happy
KJ
Kenny Jones
4 days ago
5.0
Shawn provides excellent service and is so professional. He should be recognized for his hard work and dedication. The best service I have experienced in any restaurant in years. Thank you so much.
KS
Kayla Soffera
Jan 1, 2026
1.0
I am going to be frank, I’ve been here two times, with a space between both at 3 months. Both times have they taken a long time to serve the food (about 1 hour wait time) without there restaurant being full and with very few people. Once you receive the food, it’s disappointing realizing that it’s cold, and the taste isn’t worth the price if we’re being frank. The waitresses are nice, try their hardest to appease you, but the cooks, or whoever they have in the back, should be fired because they’re absolutely killing time. The cold food isn’t worth the wait time. Mánager if you’re reading this, fix your system and stop coming up with excuses (your supposed grill wasn’t working) because it’s now two seperate times I’ve had this experience. Customers, just go to Chili’s.
NG
Nikki Graves
Dec 31, 2025
1.0
Ordered food....promised food at 7:23pm. 7:55pm and they bring my food and only brought out side items. Needless to say...didnt get my food until 8:07pm. Young lady working the takeout orders is nice, but overwhelmed. 1st and last time coming to this outback location.
JL
Jeff Lewandowski
Dec 24, 2025
3.0
Steak was very tough for a piece of tenderloin and the service acted like he forgot about us.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the opening hours for Outback Steakhouse in Burlington?
Outback Steakhouse in Burlington is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer happy hour specials?
Yes, happy hour is available every day from 4:00 PM to 6:00 PM at Outback Steakhouse in Burlington.
Can I order food for delivery or pickup from this location?
Yes, Outback Steakhouse in Burlington offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I find the menu for Outback Steakhouse in Burlington?
You can view the menu online at https://www.outback.com/menu/burlington or see the lunch menu at https://www.outback.com/lunch.
Does Outback Steakhouse accommodate dietary needs like gluten-free or vegetarian options?
Yes, Outback Steakhouse offers gluten-free and vegetarian menu options. You can view gluten-free items here: https://www.outback.com/nutrition/gluten-free.
What is the dress code at Outback Steakhouse Burlington?
The dress code is casual, making it comfortable for all guests to enjoy their meal.
Which payment options are accepted at Outback Steakhouse Burlington?
The restaurant accepts American Express, Cash, MasterCard, and Visa.
Is there a bar on site at Outback Steakhouse Burlington?
Yes, there is an onsite bar serving liquor, beer, wine, and cocktails.
What hotels are located near Outback Steakhouse in Burlington?
Nearby hotels include the Hampton Inn & Suites Burlington, Hampton by Hilton, Holiday Inn Express Burlington, Affordable Suites Burlington, Tru by Hilton Burlington, and Corporate Suites of Burlington, making it convenient for guests staying nearby to enjoy a meal at Outback Steakhouse.
Are there any nearby restaurants to visit along with Outback Steakhouse?
Yes, nearby dining options include Pardon My Cheesesteak, IHOP for breakfast and brunch, and Mayflower Seafood Restaurant for seafood and Chinese cuisine. You can enjoy a meal at Outback Steakhouse and explore these nearby places as well.
What nearby amenities can assist customers visiting Outback Steakhouse?
Customers can find several gas stations nearby such as BP, Marathon Gas, Circle K, and Kangaroo Express, as well as an Amazon Locker for parcel pickups. These amenities provide convenience for guests visiting Outback Steakhouse in Burlington.