Outback Steakhouse

4.2
2494 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Burlington off Interstate 40 and Huffman Mill Road and next to Hampton Inn.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
2735 Longpine Road, Burlington, NC
27215, United States

Hours

Reviews

4.2
2,494 reviews
5 stars
1,469
4 stars
488
3 stars
228
2 stars
132
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times for food, and inconsistent attention from staff.

Food Quality

Many reviews highlighted issues with food temperature, taste, and preparation, including cold meals and tough steaks.

Positive Experiences

Despite the negatives, several customers praised specific servers and the overall dining experience when service and food met expectations.

Management Concerns

Some customers expressed dissatisfaction with management's handling of complaints and service issues, indicating a need for better oversight.

Takeout Success

Takeout orders generally received positive feedback for being timely and well-prepared, contrasting with dine-in experiences.
  • T_
    Tony _mabry
    3 days ago
    5.0
    YES...ITS A CHAIN Restaurant ! But the one in Burlington is on point,,Food is always good and cooked to Temperature, service it 😋,,I have not been disappointed at this location ,you will be happy
  • KJ
    Kenny Jones
    4 days ago
    5.0
    Shawn provides excellent service and is so professional. He should be recognized for his hard work and dedication. The best service I have experienced in any restaurant in years. Thank you so much.
  • KS
    Kayla Soffera
    Jan 1, 2026
    1.0
    I am going to be frank, I’ve been here two times, with a space between both at 3 months. Both times have they taken a long time to serve the food (about 1 hour wait time) without there restaurant being full and with very few people. Once you receive the food, it’s disappointing realizing that it’s cold, and the taste isn’t worth the price if we’re being frank. The waitresses are nice, try their hardest to appease you, but the cooks, or whoever they have in the back, should be fired because they’re absolutely killing time. The cold food isn’t worth the wait time. Mánager if you’re reading this, fix your system and stop coming up with excuses (your supposed grill wasn’t working) because it’s now two seperate times I’ve had this experience. Customers, just go to Chili’s.
  • NG
    Nikki Graves
    Dec 31, 2025
    1.0
    Ordered food....promised food at 7:23pm. 7:55pm and they bring my food and only brought out side items. Needless to say...didnt get my food until 8:07pm. Young lady working the takeout orders is nice, but overwhelmed. 1st and last time coming to this outback location.
  • JL
    Jeff Lewandowski
    Dec 24, 2025
    3.0
    Steak was very tough for a piece of tenderloin and the service acted like he forgot about us.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.