McDonald's

3.3
859 reviews
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Business Details

3446 S Church Street, Burlington, NC
27215, United States
(336) 585-0046
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3446 S Church Street, Burlington, NC
27215, United States

Hours

Reviews

3.3
859 reviews
5 stars
297
4 stars
158
3 stars
139
2 stars
73
1 star
192

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted unprofessional and rude behavior from staff, including mocking customers and poor service.

Service Speed

Many customers reported slow service, with long wait times for food orders and issues with drive-thru efficiency.

Food Quality

Several reviews mentioned issues with food freshness and quality, including cold or improperly prepared items.

Cleanliness

While some customers noted cleanliness in certain areas, others reported dirty tables and unsanitary conditions.

Customer Experience

Mixed feedback on overall customer experience, with some praising friendly staff and good service, while others expressed dissatisfaction with their treatment.
  • LT
    Leigh Teneyck
    1 day ago
    1.0
    Make sure you get your receipt because if you don't you're stuck with your food if they make it wrong. I placed a mobile order for a daily double no mayonnaise add ketchup. This is my sandwich no cheese ( comes with it) with mayonnaise here's the sticker proving what I ordered and how they made it incorrectly. Called up there and I was told that they couldn't do anything because I didn't get my receipt even though I placed a mobile order and I technically have a receipt via the mobile order. On a lunch break and they're telling me to come back when I clock out of work to replace my sandwich I don't want my sandwich in 3 hours I'm on lunch now. I used to work for McDonald's when I was younger. This is absolutely ridiculous how this is being handled being it was an online order, weather I got a receipt at the window or not.
  • MS
    Mars Strausbaugh
    Nov 11, 2025
    1.0
    Worst experience I have ever had at any McDonald's. Guy taking orders in the drive thru was very nice. I got rushed to park in one of the curbside spots for a very simple order, which then took 30 minutes because my order was given to someone else, and I ended up getting someone else's food. The worst part? They tried to blame ME when I literally parked where I was supposed to. That is so nasty and unprofessional.
  • CE
    Catherine Edwards
    Nov 4, 2025
    5.0
    Fresh and hot
  • SK
    Serdar Keser
    Oct 8, 2025
    5.0
    Restroom is very clean.
  • JS
    Jane Sorrell
    Sep 22, 2025
    5.0
    Honest, kind, friendly staff. Clean store good food. Will go again if out running errands.
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Frequently Asked Questions About McDonald's

What are the regular in-store opening hours for McDonald's at 3446 S Church Street, Burlington, NC?

The store is open from 6:00 AM to 11:00 PM Monday through Thursday, and Sunday; and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to midnight.