McDonald's

3.3
864 reviews
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Business Details

3446 S Church Street, Burlington, NC
27215, United States
(336) 585-0046
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3446 S Church Street, Burlington, NC
27215, United States

Hours

Reviews

3.3
864 reviews
5 stars
300
4 stars
158
3 stars
140
2 stars
73
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, often exceeding 20 minutes, even with few cars in line.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, old, or improperly prepared items.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, impacting their overall experience.

Cleanliness

Some customers noted cleanliness issues, particularly with tables and food preparation areas.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food at times.
  • MH
    Matthew Horner
    Dec 17, 2025
    1.0
    Takes 20 minutes with no one else in the store or drive through. Cold food and a nonchalant attitude that obviously doesn't care what kind of slop they serve. Good luck
  • LG
    Lesley Gordon
    Dec 11, 2025
    3.0
    The food is decent. The one by target is way better and to me it’s worth the drive. I like to order through the mobile app and it seem as though no matter how early you put in an order they always have you pulling up. The workers are nice but that can only go so far.
  • AR
    Amway David Rodríguez
    Dec 9, 2025
    5.0
    Muy rico el desayuno con mi hijo y mis padees
  • AM
    Ashley McElhannon
    Nov 25, 2025
    1.0
    Pull cars then leave you there while the drive thru just moves and moves and then roll their eyes when you have to go in to retrieve the order you've been sitting outside for 15 mins for. So ridiculous and rude. Its not that complicated.
  • LT
    Leigh Teneyck
    Nov 23, 2025
    1.0
    Make sure you get your receipt because if you don't you're stuck with your food if they make it wrong. I placed a mobile order for a daily double no mayonnaise add ketchup. This is my sandwich no cheese ( comes with it) with mayonnaise here's the sticker proving what I ordered and how they made it incorrectly. Called up there and I was told that they couldn't do anything because I didn't get my receipt even though I placed a mobile order and I technically have a receipt via the mobile order. On a lunch break and they're telling me to come back when I clock out of work to replace my sandwich I don't want my sandwich in 3 hours I'm on lunch now. I used to work for McDonald's when I was younger. This is absolutely ridiculous how this is being handled being it was an online order, weather I got a receipt at the window or not.
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Frequently Asked Questions About McDonald's

What are the regular in-store opening hours for McDonald's at 3446 S Church Street, Burlington, NC?

The store is open from 6:00 AM to 11:00 PM Monday through Thursday, and Sunday; and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to midnight.