McDonald's

3.5
1849 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1829 N Church St, Burlington, NC
27217, United States

Hours

Reviews

3.5
1,849 reviews
5 stars
699
4 stars
359
3 stars
299
2 stars
153
1 star
339

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food quality.

Customer Service

Feedback highlighted consistently rude and unhelpful staff, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold or poorly prepared food, including raw meat and soggy fries.

Cleanliness

Several customers noted dirty floors and unsanitary conditions, impacting their overall experience.

Service Speed

Customers frequently complained about long wait times, even during less busy hours.
  • RA
    Roger Arnold
    1 day ago
    2.0
    If you eat in they take about 10 minutes just to take your order.
  • MS
    Matthew Stout
    Nov 16, 2025
    3.0
    Restaurant was clean enough. Food was fine. Service was unacceptable. So slow on our mobile order. Fast food in name only.
  • LL
    Lisa Lowe
    Oct 29, 2025
    3.0
    I used to like McDonald's but now it's always something.... From my food made wrong or the staffs attitude (probably has a good reason) and the last time they let me buy the cups and frys knowing I was doing it for the game pieces and the cups and frys didn't even have them....
  • RR
    RLC&LRB4EVER
    Oct 25, 2025
    3.0
    The only thing I'll get here is biscuits and frapee's and they even messed up the biscuit this time. It's been years since I've been to a McDonald's and I don't think I'll go back . I'll stick to Hardee's better food .
  • AL
    Ashley Lassiter
    Oct 23, 2025
    1.0
    Some of the rudest people to work in the drive thru. Instead of being greeted, I was told to go ahead with my order.. very rudely! Then I gave her a code and she yelled what kind of happy meal… I said never mind. Have a nice night rude person… but the car behind me used the code because I still lost my points. Smh. Some people should NOT work in fast food!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Burlington, NC?

McDonald's in Burlington, NC is open 24 hours a day, seven days a week.

Is drive-thru service available at this McDonald's location?

Yes, the drive-thru at this McDonald's is open 24/7 for your convenience.