McDonald's

3.3
1533 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1471 University Drive, Burlington, NC
27215, United States

Hours

Reviews

3.3
1,533 reviews
5 stars
501
4 stars
317
3 stars
250
2 stars
129
1 star
336

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.

Cleanliness

The location was frequently described as dirty, with unclean dining areas and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during certain visits.
  • MC
    Michael Cox
    4 days ago
    1.0
    Rather eat dirt, the food is gross.
  • DL
    Dylan Leffler
    Dec 23, 2025
    1.0
    Dirty, rude, inaccurate orders. Plenty of McDonald's close enough that its worth the extra mile of gas. If you choose to go to this location expect your order to be wrong, your food to be cold, and management to send you an automated email with zero resolution or refund when you don't get an item you pay for. This is multiple issues, not just one bad experience. This is at least 5 bad experiences in a few months. Save yourself the trouble and AVOID THIS LOCATION.
  • LG
    Lorriena Guillen
    Dec 6, 2025
    5.0
    This location has the best sausage and gravy biscuit. The biscuit was perfect, not to hard, and the sausage and gravy was delicious
  • JL
    Jazmine López
    Dec 6, 2025
    1.0
    inside is closed completely at almost 7am. the employee stopped, stared at us, and rolled her eyes when we tried to pull at the locked door.
  • KD
    kyle dixon
    Dec 5, 2025
    2.0
    It McDonald's and they were out of the Grinch boxes which was the whole reason we went

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1471 University Drive in Burlington, NC?

McDonald's operates daily from 5:00 AM to midnight.

Does this McDonald's location have a drive-thru, and what are its hours?

Yes, it has a drive-thru open every day from 5:00 AM to midnight.