Brand Certified
McDonald's
3.3(1541 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1471 University Drive, Burlington, NC
27215, United States
Certified by McDonald's • Mar 01, 2026
(336) 584-4014
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,541 reviews
5 stars
503
4 stars
319
3 stars
252
2 stars
128
1 star
339
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers experiencing food poisoning.
Cleanliness
The location was frequently described as dirty, with unclean tables and bathrooms.
Customer Experience
Several customers expressed frustration with the overall experience, citing unprofessional behavior from staff and lack of attention to customer needs.
Positive Notes
A few customers praised the friendly staff and specific food items, indicating that there are some positive experiences.
- KTKayla TrippFeb 16, 20261.0The coffee from this location tasted like hot water with creamer mixed into it.
- ACAztech cFeb 9, 20261.0LIAR!!! The lady today with pink nails and glasses with red ish brown hair lied to me bold face. I asked for a side of pickles and she BOLD face decided to LIE! Told me they charge for a side of pickles?? No one does. I call back and the manager confirmed they do not charge and she apologized. This is not a good representation of this locations franchise. If you didn’t want to go get it then don’t sign up for a job in customer service. It’s too early in the morning to be lying to people and trying to make up a charge for an item that is FREE!!?! Do better university dr.
- GRGail RuffoloFeb 3, 20265.0The staff at this McDonald’s are always so welcoming and helpful. I bring children here to play happily
- BRBianca RobinsonJan 30, 20263.0It’s McDonald’s, so you already know the food. My problem is that every time I go to this location, they mess up SOMETHING!!! Today’s mess up..I ordered some apple slices..and you guessed it..wrong thing in my bag!!! Yes they gave me apples, but the diced ones instead..I called the store 4times and got no answer..I shouldn’t have to go all the way back across town because they don’t pay attention!!!
- MCMichael CoxJan 8, 20261.0Rather eat dirt, the food is gross.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1471 University Drive in Burlington, NC?
McDonald's operates daily from 5:00 AM to midnight.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, it has a drive-thru open every day from 5:00 AM to midnight.
What delivery services are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or through a mobile app?
You can order online at their delivery website or use the McDonald's app available for both iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What kind of menu options can I expect at this McDonald's?
They serve a variety of menu options including breakfast items, coffee, burgers, sandwiches, ice cream, and frozen yogurt made with quality ingredients.
Are there any nearby places where I can park if I visit McDonald's?
Yes, the Target Parking Lot is nearby, providing convenient parking options.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Chick-fil-A and Jimmy John's, providing alternative dining choices close by.
Are there any nearby coffee shops I can visit before or after McDonald's?
Yes, there are Starbucks locations nearby where you can enjoy coffee or smoothies.
What other retail or service stores are near McDonald's at this location?
Nearby stores include Mattress Warehouse for furniture, GameStop for video games, and Modern Nails & Spa for beauty services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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