Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,524 reviews
5 stars
499
4 stars
316
3 stars
249
2 stars
129
1 star
331
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, often exceeding 30 minutes, especially during drive-thru and mobile orders.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety issues.
Customer Service
Many customers expressed dissatisfaction with rude or unprofessional staff, highlighting a lack of proper training and poor management.
Cleanliness
Numerous reviews pointed out unsanitary conditions in the dining area and bathrooms, with complaints about dirty tables and trash.
Order Accuracy
A significant number of customers reported incorrect orders, with issues in fulfilling mobile and drive-thru requests.
- RHRichard HopkinsNov 2, 20254.0Hash browns were way overcooked and they didn't bring out the entire order. Had to go back in to get what they shorted.
- CCConsto2008Oct 29, 20251.0The food is sometimes cold by the time you get it and they take way too long was waiting for my food for 45 minutes to an hour
- LSlisa santiagoOct 17, 20251.0I order though mobile order curbside pickup and literally took them 30 min for kids meal. I went through the drive thru to ask about my order and they said it will take 5 more minutes. Having a toddler sitting in the car waiting and hungry was not a good experience.
- ASAli ShamsanOct 8, 20251.0You ask for caramal macchiato and you get cup of milk with regular coffee no tasting of espresso
- AAAlexOct 6, 20251.0Ordered food through McDonalds app and an hour later received a cancellation, no explanation and noone will answer the phone to provide one
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1471 University Drive in Burlington, NC?
McDonald's operates daily from 5:00 AM to midnight.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, it has a drive-thru open every day from 5:00 AM to midnight.
What delivery services are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or through a mobile app?
You can order online at their delivery website or use the McDonald's app available for both iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What kind of menu options can I expect at this McDonald's?
They serve a variety of menu options including breakfast items, coffee, burgers, sandwiches, ice cream, and frozen yogurt made with quality ingredients.
Are there any nearby places where I can park if I visit McDonald's?
Yes, the Target Parking Lot is nearby, providing convenient parking options.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Chick-fil-A and Jimmy John's, providing alternative dining choices close by.
Are there any nearby coffee shops I can visit before or after McDonald's?
Yes, there are Starbucks locations nearby where you can enjoy coffee or smoothies.
What other retail or service stores are near McDonald's at this location?
Nearby stores include Mattress Warehouse for furniture, GameStop for video games, and Modern Nails & Spa for beauty services.