Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.
Cleanliness
The location was frequently described as dirty, with unclean dining areas and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during certain visits.
MC
Michael Cox
4 days ago
1.0
Rather eat dirt, the food is gross.
DL
Dylan Leffler
Dec 23, 2025
1.0
Dirty, rude, inaccurate orders. Plenty of McDonald's close enough that its worth the extra mile of gas. If you choose to go to this location expect your order to be wrong, your food to be cold, and management to send you an automated email with zero resolution or refund when you don't get an item you pay for. This is multiple issues, not just one bad experience. This is at least 5 bad experiences in a few months. Save yourself the trouble and AVOID THIS LOCATION.
LG
Lorriena Guillen
Dec 6, 2025
5.0
This location has the best sausage and gravy biscuit. The biscuit was perfect, not to hard, and the sausage and gravy was delicious
JL
Jazmine López
Dec 6, 2025
1.0
inside is closed completely at almost 7am. the employee stopped, stared at us, and rolled her eyes when we tried to pull at the locked door.
KD
kyle dixon
Dec 5, 2025
2.0
It McDonald's and they were out of the Grinch boxes which was the whole reason we went
What are the operating hours for McDonald's at 1471 University Drive in Burlington, NC?
McDonald's operates daily from 5:00 AM to midnight.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, it has a drive-thru open every day from 5:00 AM to midnight.
What delivery services are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or through a mobile app?
You can order online at their delivery website or use the McDonald's app available for both iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What kind of menu options can I expect at this McDonald's?
They serve a variety of menu options including breakfast items, coffee, burgers, sandwiches, ice cream, and frozen yogurt made with quality ingredients.
Are there any nearby places where I can park if I visit McDonald's?
Yes, the Target Parking Lot is nearby, providing convenient parking options.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Chick-fil-A and Jimmy John's, providing alternative dining choices close by.
Are there any nearby coffee shops I can visit before or after McDonald's?
Yes, there are Starbucks locations nearby where you can enjoy coffee or smoothies.
What other retail or service stores are near McDonald's at this location?
Nearby stores include Mattress Warehouse for furniture, GameStop for video games, and Modern Nails & Spa for beauty services.