Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 309 Huffman Mill Rd. in Burlington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.4
222 reviews
5 stars
156
4 stars
35
3 stars
12
2 stars
8
1 star
11
What are people saying?
AI-generated from recent customer reviews
Pricing
Many customers found the prices to be high for the portion sizes, with several reviews mentioning that the cost did not match their expectations.
Food Quality
Overall, the food quality received positive remarks, particularly for the burgers and fries, although some customers noted inconsistencies in preparation.
Customer Service
Customer service was frequently highlighted as a strong point, with many reviews praising the staff's friendliness and willingness to resolve issues.
Cleanliness
While some customers appreciated the cleanliness of the establishment, others reported unsanitary conditions, particularly in the dining area.
Order Accuracy
There were multiple complaints regarding order accuracy, with some customers receiving incorrect items or experiencing delays in service.
- GHGeorge HooverNov 15, 20251.0Our food was ordered online then when I got there to pick it up was given two different stores by two different people on why it was not ready. Stood around another 15 minutes waiting with no real reason or compensation not even a drink. Five Guys you dropped it on this one.
- RWRobin WilletsOct 27, 20254.0Food was great but a bit pricey for 2 single burgers 1 fry and 2 drinks...total $34.00
- BBBrian BensonOct 23, 20255.0I think Five guys is totally overpriced, but I wanted a burger and this is where I stopped. The food is good and you won’t leave hungry but please Five Guys, be reasonable on the pricing.
- MMMichelle MullinsOct 20, 20252.0We stopped at the Burlington location on the way home and placed a to go order. When we got home burger was raw. I tried to call restaurant about it and automated recording said if placing a to go order down load app. and place it through there. If you need to speak to an associate press 0, when pressed 0 no ringing or anything just get a message saying sorry missed your call leave a message and we will return your call then disconnected the call before you could leave a message. I tried several times Saturday night and through out the day Sunday. We live in Greensboro but was coming from Raleigh so that's why we stopped at this location. Wasn't driving 20+ minutes for them to correct. This has been my favorite restaurant even during radiation treatments I could still eat here opposed to other restaurants. However always went to one in Greensboro instead. After this will not being going back.
- SLS LouieOct 18, 20252.0There was mayo instead of mustard on one of the burgers. The biggest disappointment was the quantity of fries! A pitiful serving for $6.00.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Burlington accept reservations?
No, Five Guys at 309 Huffman Mill Rd. in Burlington does not accept reservations.
What are the operating hours for Five Guys in Burlington?
Five Guys is open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery and takeout services at this location?
Yes, Five Guys Burlington offers dine-in, takeout, and delivery services including same-day and no-contact delivery.
Can I customize my burger or milkshake at Five Guys Burlington?
Yes, you can customize your burger from over 250,000 ways and choose from more than 1,000 milkshake combinations.
Is the Five Guys veggie sandwich made with a veggie patty?
No, the veggie sandwich is not a veggie patty but a mix of peppers, onions, and mushrooms with optional cheese and condiments.
Does Five Guys Burlington offer gluten-free options?
Yes, sandwiches can be ordered without a bun via wraps or bowls, but cross-contamination risk exists; some condiments and buns contain gluten.
What payment options are accepted at Five Guys Burlington?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any places nearby where I can get beauty or hair services?
Yes, nearby places include In Style Brows, Collab & Co Hair Studio, Holly Nails, and Hair by Tayler White for hair removal, beauty, and spa services.
What shopping and entertainment options are close to Five Guys Burlington?
Nearby you can visit Holly Hill Mall for shopping, Bouncin Around arcade for fun events, and the Burlington Artist's Gallery for arts and entertainment.
Are there other dining options near Five Guys Burlington?
Yes, nearby dining options include Hibachi Buffet for sushi and buffet cuisine, Americana Cafe for American food, and Popeyes Louisiana Kitchen for fast food.