Five Guys

4.4
230 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger JointFive Guys
Your nearby Five Guys at 309 Huffman Mill Rd. in Burlington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Five Guys
309 Huffman Mill Rd., Burlington, NC
27215, United States

Hours

Reviews

4.4
230 reviews
5 stars
160
4 stars
36
3 stars
12
2 stars
9
1 star
13

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they were delicious and fresh, though some mentioned inconsistencies in fry quality.

Pricing

Many reviews highlighted that the prices are considered high for the portion sizes, with several customers expressing that they felt the meals were overpriced.

Service Experience

While some customers reported excellent and friendly service, others experienced issues with order accuracy and long wait times, particularly for online orders.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some customers noting it was clean while others reported dirty tables and floors.
  • MM
    Meg M
    3 days ago
    1.0
    This is the 4th time in several months I’ve tried to eat here. Today it was the same expensive price it has been but they forgot my bbq sauce like they have every single time. They also gave us half the fries they usually do. You cannot charge the prices you do like this and not deliver on what you charge for. People notice and this is why businesses fail.
  • DJ
    Daphnea Jones
    6 days ago
    1.0
    I went to several 5 guys and the one in Burlington was the first one I went to that didn't offer a combo.... for a single cheeseburger patty a fry and a large drink came up to $19.19 a few cents from $20.... they charged me for everything separately... customers deserve the best in deals...
  • WC
    Wendy Ceja
    Dec 25, 2025
    5.0
    Food didn't take long and was so good and made fresh.
  • LS
    luis sierra
    Dec 15, 2025
    4.0
    A pesar que a veces hay que esperar cuando recoge una comida pero el servicio es bueno y la comida es excelente
  • AL
    Arlette Langer
    Dec 12, 2025
    2.0
    Fries were not good because oil needed to be changed. Food gloves need to be changed after touching the Cash register and other surfaces and handles and when the gloves are wet making the bun wet and soggy.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.