Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, especially during peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong drinks and missing items, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of friendly and rude service, with some customers experiencing unprofessional behavior from staff.
Food Quality
Several customers noted that food items, particularly donuts and drinks, were stale or poorly prepared, affecting overall satisfaction.
Management Issues
Reviews suggested a need for better management and staffing, as many customers felt the location was understaffed and poorly organized.