Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Burlington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.0
154 reviews
5 stars
57
4 stars
12
3 stars
15
2 stars
13
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, especially during peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong drinks and missing items, leading to customer frustration.
Food Quality
Several customers noted that food items, particularly donuts and sandwiches, were stale or not prepared correctly, impacting overall satisfaction.
Staff Attitude
Feedback indicated a mix of friendly and rude service, with some customers experiencing unprofessional behavior from staff.
Management Issues
Multiple reviews suggested a need for better management and staffing, as many customers felt the location was poorly run.
- GCGeorgina CranstonJan 4, 20261.0Waited FOREVER at this location. Asked for senior discount and was given a blank look.
- JMJackie McCrayDec 30, 20251.0First, there were only five cars in the drive thru and I waited twenty minutes in line for my order. I ordered a latte and got it and it was legit milk. No coffee. I asked the barista to remake it and she said that’s how they came. In my 43 years of life, I haven’t ever received milk as coffee. Then, I ordered snacking bacon and when I got home and looked at it it was in a ball and inedible. Would you eat this? Also, tried to call the 800 number to complain and they never returned my call after multiple attempts. Poor service and poor food and drinks. It’s sad to spend 27 dollars on breakfast and not be able to enjoy half of it.
- JJJoeyDec 6, 20251.0Repeated my order 2 times AND they tell me they don't have ANY munchkins. This isn't the first time they are always out.. got to the window ans they got my order wrong after a long wait in drive thru.
- APAshley PerryNov 28, 20251.0Spent over 20 minutes in line, had to give them my order 3 times and they still didn’t have my order right at the window. Ordered again a mocha and they gave me a regular coffee. Disappointed to say the least
- CBcasey BegleyNov 25, 20254.0Tip em they always understaffed.
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' in Burlington, NC?
The Dunkin' at 2604 Maple Avenue in Burlington, NC is open from 5:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 10:00 PM on Friday and Saturday, with an opening time of 6:00 AM on Sundays.
Does the Dunkin' location at 2604 Maple Avenue offer drive-thru service?
Yes, this Dunkin' location offers drive-thru service only.
Can I order Dunkin' products for delivery or pickup at this location?
Yes, Dunkin' in Burlington offers both delivery and curbside pickup services.
What types of meals are served at Dunkin' in Burlington, NC?
This Dunkin' serves breakfast, lunch, and brunch options.
Does Dunkin' in Burlington, NC offer any special holiday drinks or seasonal items?
Yes, Dunkin' features seasonal holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher during the holiday season.
Is there a mobile app available to order ahead from Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices for a fast grab-and-go experience.
What are some nearby coffee shops to Dunkin' at 2604 Maple Avenue?
Nearby coffee shops include another Dunkin', Starbucks, and Sheetz convenience store which also serves coffee. These spots might be convenient if you're exploring the area or looking for alternative coffee options.
What accommodations are available near the Dunkin' location?
Nearby hotels include Econo Lodge Burlington I-40, Knights Inn Motel, Motel 6, Microtel Inn and Suites by Wyndham, Red Carpet Inn & Suites, and Americas Best Value Inn, convenient for guests wanting nearby breakfast or coffee options.
Are there any nearby gas stations or convenience stores near this Dunkin' location?
Yes, nearby gas stations and convenience stores include bp, Shell, Huff's Interstate, 7-Eleven, and Family Fare, which might be useful for quick stops when traveling to or from Dunkin'.
What kind of specialties can I expect at Dunkin' in Burlington, NC?
You can enjoy specialties such as espresso, coffee, donuts, breakfast sandwiches, and tea at this Dunkin' location.