Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Burlington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.0
147 reviews
5 stars
55
4 stars
11
3 stars
15
2 stars
14
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, especially during peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong drinks and food items, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior and lack of acknowledgment.
Food Quality
Several customers noted that food items, particularly donuts and coffee, were stale or not fresh, impacting their overall satisfaction.
Management Issues
Reviews pointed to poor management and staffing problems, suggesting a need for better training and oversight to improve service.
- ASAnastassia SharpeNov 13, 20251.0Worst Dunkin’ experience out there. Slow, rude, and honestly not sure how they remain open. Needs new management ASAP.
- JJJubeiNov 11, 20251.0What have they done with the donuts?? The Boston Cream donuts were tiny and barely had any cream or frosting. If this is Dunkin’s idea of saving some money in the face of inflation, it’ll blow up in their face because I won’t return with donuts like this.
- COcloe oOct 27, 20253.0i love their coffee but why am i waiting over 20 minutes in line at 12pm on a monday while it’s raining… multiple people drove away because it was taking so long and when i did finally get my order why was there a burnt piece of i don’t even know what in the bottom of my hashbrown bag, and why were my hashbrowns soggy when she made me wait even longer for them after i got my coffee☹️ i don’t think i’ll be getting food from here anymore- coffee is great but still, over 20 minutes is a bit crazy. i usually love coming here but lately they’ve been falling off, i just wanna see yall do better cuz i know yall can😫😫💗
- HCHeather ClarksonOct 13, 20252.0The wait times and order accuracy at this location have been going downhill over recent months. They’re often not staffed well enough to handle the rush hours, and more than once I’ve been handed drinks clearly missing key ingredients. This location needs to fix its management and staffing issues.
- ACAmber CericeSep 30, 20251.0They take too long every time I order. This is supposed to be express ordering and it's more like Slow Lane ordering. If you thought Starbucks takes too long, this place takes even longer. It's worth spending an extra dollar for Starbucks to save a few minutes. Their coffee tastes burnt here too. I just order one coffee most times that I come here and they seem to be unable to do it in less than 10 minutes no matter what day or time it is. They need new management BADLY!
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' in Burlington, NC?
The Dunkin' at 2604 Maple Avenue in Burlington, NC is open from 5:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 10:00 PM on Friday and Saturday, with an opening time of 6:00 AM on Sundays.
Does the Dunkin' location at 2604 Maple Avenue offer drive-thru service?
Yes, this Dunkin' location offers drive-thru service only.
Can I order Dunkin' products for delivery or pickup at this location?
Yes, Dunkin' in Burlington offers both delivery and curbside pickup services.
What types of meals are served at Dunkin' in Burlington, NC?
This Dunkin' serves breakfast, lunch, and brunch options.
Does Dunkin' in Burlington, NC offer any special holiday drinks or seasonal items?
Yes, Dunkin' features seasonal holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher during the holiday season.
Is there a mobile app available to order ahead from Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices for a fast grab-and-go experience.
What are some nearby coffee shops to Dunkin' at 2604 Maple Avenue?
Nearby coffee shops include another Dunkin', Starbucks, and Sheetz convenience store which also serves coffee. These spots might be convenient if you're exploring the area or looking for alternative coffee options.
What accommodations are available near the Dunkin' location?
Nearby hotels include Econo Lodge Burlington I-40, Knights Inn Motel, Motel 6, Microtel Inn and Suites by Wyndham, Red Carpet Inn & Suites, and Americas Best Value Inn, convenient for guests wanting nearby breakfast or coffee options.
Are there any nearby gas stations or convenience stores near this Dunkin' location?
Yes, nearby gas stations and convenience stores include bp, Shell, Huff's Interstate, 7-Eleven, and Family Fare, which might be useful for quick stops when traveling to or from Dunkin'.
What kind of specialties can I expect at Dunkin' in Burlington, NC?
You can enjoy specialties such as espresso, coffee, donuts, breakfast sandwiches, and tea at this Dunkin' location.