Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Burlington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
739 reviews
5 stars
364
4 stars
122
3 stars
83
2 stars
52
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Product Quality
Many reviews highlighted issues with food quality, particularly stale donuts and poorly made coffee.
Cleanliness
While some customers noted cleanliness, there were serious concerns about hygiene practices among staff.
Customer Experience
Positive experiences were noted with specific employees, but overall customer satisfaction was low due to inconsistent service.
- DJD JDec 28, 20251.0Worst coffee ever!!
- ADAnna DillDec 5, 20251.0Slowest drive through ever.
- ABAmber BeltranNov 24, 20255.0The manager Dawn is truly so sweet! Thank you Dawn for your incredibly selfless customer service and sweet spirit this past weekend!
- NCNathan CraigenOct 29, 20253.0The cream filled donuts only has a teaspoon of cream filling unhappy I can go to a mom-and-pop bakery and get a donut with cream filling full to the brim
- JJJoeyOct 29, 20251.0Good luck if you get the chance to order anything from here.. the staff is slow, they don't k ow the dynamics of running a drive thru, and if you do have 30 minutes to get thru 2 cars in drivethru (even worse instore ordering) they either give you the wrong items, products being stale, or they make it wrong. The whole store needs retrained on how to maximize time management. Not everyone has 30 minutes to wait.
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' in Burlington, NC?
Dunkin' in Burlington, NC is open from 5:00 AM to 9:00 PM Monday through Thursday, 5:00 AM to 10:00 PM on Friday and Saturday, and 6:00 AM to 9:00 PM on Sunday.
Does Dunkin' offer delivery and curbside pickup options?
Yes, Dunkin' in Burlington offers both delivery and curbside pickup services for customer convenience.
What seasonal drinks are currently available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, as well as returning favorites like the Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the Berry Sangria Refresher on the holiday menu.
How can I place an order ahead for faster service at Dunkin'?
You can order ahead using the Dunkin’ mobile app available on iOS and Android platforms or through the online ordering link provided by the store.
What types of food and beverages does Dunkin' specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch options.
Does Dunkin' in Burlington have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru for quick and convenient service.
Are there nearby automotive services where I can get my car checked before or after visiting Dunkin'?
Yes, several automotive service options are nearby, including Ivey Motorcars Inc, NTB (National Tire & Battery), O'Reilly Auto Parts, Mavis Tires & Brakes, and Merchant's Tire & Auto Centers, making it convenient to handle car maintenance along with your Dunkin' visit.
What local health-related businesses are close to Dunkin' for quick lab tests or chiropractic care?
Nearby health services include Labcorp at Walgreens for laboratory testing and Beshel Chiropractic Center for chiropractic and holistic care, convenient for customers combining health needs with their Dunkin' stop.
Are there any shopping or sporting goods stores near Dunkin' Burlington that I can visit?
Yes, you can visit Graham Sporting Goods and Hunt Golf, which are near Dunkin', perfect for customers looking to shop for sports gear after enjoying a meal or coffee.
Where can I find banking and beauty services close to Dunkin' in Burlington?
Fidelity Bank is nearby if you need banking services, and you can find beauty salons like Salon POSH, Hair by Dawnn, and Scott D Thomas close to Dunkin', suitable for customers wanting to combine errands or pampering with a coffee break.