Brand Certified
Dunkin'
3.7(744 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
2526 S Church St, Burlington, NC
27215, United States
Certified by Dunkin' • Mar 01, 2026
(336) 222-9200
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Burlington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
744 reviews
5 stars
364
4 stars
122
3 stars
84
2 stars
53
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Some customers noted cleanliness issues, particularly regarding food handling and employee hygiene practices.
Product Quality
Many reviews mentioned dissatisfaction with the quality of coffee and donuts, often describing them as stale or poorly made.
Staff Attitude
Several reviews highlighted a lack of friendliness and professionalism among staff, with some employees displaying negative attitudes.
Management Response
A few customers appreciated the efforts of specific managers to address complaints, indicating some positive management presence.
- SSShakevia SkipperFeb 21, 20262.0Service wasn't great, americano was good but drip coffee tasted like water. One girl making everything while an lady was wiping counter tops smh
- CBCharles and Megan BeasleyFeb 20, 20261.0Terrible overall. Four straight trips with orders messed up or just flat wrong, long wait times, horrible ordering process, worst experience for something as simple as breakfast and coffee.
- FBfat booiFeb 15, 20261.0waited in line for 30 minutes drink was watered down got it remade still tasted water down staff staring at me to 👎do not recommend bout flipped out on em..
- CAChris AlanFeb 15, 20261.0Ordered 2 drinks and donuts. Messed up on one drink and gave me the wrong donuts. Only one other person besides me in line. Horrible service won’t be back to this one
- SSSandee SnipesFeb 15, 20261.0Went to Dunkin today 2/15/26 at 2:37 pm in the drive thru waited 10 minutes for the person to give drink while she was assisting customers that walked in after us. The drink was at the drive thru ready and before she handed the drink she stood at the window with the drink in hand talking. Very rude and unprofessional customer service.
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' in Burlington, NC?
Dunkin' in Burlington, NC is open from 5:00 AM to 9:00 PM Monday through Thursday, 5:00 AM to 10:00 PM on Friday and Saturday, and 6:00 AM to 9:00 PM on Sunday.
Does Dunkin' offer delivery and curbside pickup options?
Yes, Dunkin' in Burlington offers both delivery and curbside pickup services for customer convenience.
What seasonal drinks are currently available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, as well as returning favorites like the Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the Berry Sangria Refresher on the holiday menu.
How can I place an order ahead for faster service at Dunkin'?
You can order ahead using the Dunkin’ mobile app available on iOS and Android platforms or through the online ordering link provided by the store.
What types of food and beverages does Dunkin' specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch options.
Does Dunkin' in Burlington have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru for quick and convenient service.
Are there nearby automotive services where I can get my car checked before or after visiting Dunkin'?
Yes, several automotive service options are nearby, including Ivey Motorcars Inc, NTB (National Tire & Battery), O'Reilly Auto Parts, Mavis Tires & Brakes, and Merchant's Tire & Auto Centers, making it convenient to handle car maintenance along with your Dunkin' visit.
What local health-related businesses are close to Dunkin' for quick lab tests or chiropractic care?
Nearby health services include Labcorp at Walgreens for laboratory testing and Beshel Chiropractic Center for chiropractic and holistic care, convenient for customers combining health needs with their Dunkin' stop.
Are there any shopping or sporting goods stores near Dunkin' Burlington that I can visit?
Yes, you can visit Graham Sporting Goods and Hunt Golf, which are near Dunkin', perfect for customers looking to shop for sports gear after enjoying a meal or coffee.
Where can I find banking and beauty services close to Dunkin' in Burlington?
Fidelity Bank is nearby if you need banking services, and you can find beauty salons like Salon POSH, Hair by Dawnn, and Scott D Thomas close to Dunkin', suitable for customers wanting to combine errands or pampering with a coffee break.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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