Dunkin'

3.8
738 reviews

Business Details

2526 S Church St, Burlington, NC
27215, United States
(336) 222-9200
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Burlington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2526 S Church St, Burlington, NC
27215, United States

Hours

Reviews

3.8
738 reviews
5 stars
363
4 stars
122
3 stars
84
2 stars
52
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Product Consistency

Many reviews highlighted inconsistent quality of food and drinks, particularly with coffee and donuts.

Cleanliness

While some customers noted cleanliness, there were serious concerns about hygiene practices among staff.

Customer Experience

Positive experiences were noted with specific employees, but overall customer service was often described as lacking.
  • DJ
    D J
    Dec 28, 2025
    1.0
    Worst coffee ever!!
  • AD
    Anna Dill
    Dec 5, 2025
    1.0
    Slowest drive through ever.
  • AB
    Amber Beltran
    Nov 24, 2025
    5.0
    The manager Dawn is truly so sweet! Thank you Dawn for your incredibly selfless customer service and sweet spirit this past weekend!
  • NC
    Nathan Craigen
    Oct 29, 2025
    3.0
    The cream filled donuts only has a teaspoon of cream filling unhappy I can go to a mom-and-pop bakery and get a donut with cream filling full to the brim
  • JJ
    Joey
    Oct 29, 2025
    1.0
    Good luck if you get the chance to order anything from here.. the staff is slow, they don't k ow the dynamics of running a drive thru, and if you do have 30 minutes to get thru 2 cars in drivethru (even worse instore ordering) they either give you the wrong items, products being stale, or they make it wrong. The whole store needs retrained on how to maximize time management. Not everyone has 30 minutes to wait.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Burlington, NC?

Dunkin' in Burlington, NC is open from 5:00 AM to 9:00 PM Monday through Thursday, 5:00 AM to 10:00 PM on Friday and Saturday, and 6:00 AM to 9:00 PM on Sunday.

Does Dunkin' offer delivery and curbside pickup options?

Yes, Dunkin' in Burlington offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

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Certified February 01, 2026Yext Knowledge Graph
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