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Dairy Queen Grill & Chill

3.8
(486 reviews)

Business Details

502 Huffman Mill Rd, Burlington, NC
27215-5121, United States
(336) 639-0220
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
502 Huffman Mill Rd, Burlington, NC
27215-5121, United States

Hours

Reviews

3.8
486 reviews
5 stars
248
4 stars
80
3 stars
41
2 stars
39
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers enjoyed the ice cream and certain food items, many expressed dissatisfaction with the quality and temperature of the food.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and issues with food handling.

Payment Problems

Customers experienced issues with the app and payment methods, leading to frustration when trying to place orders.

Positive Experiences

Despite the negatives, some customers praised the ice cream and specific staff members for their friendly service.
  • KL
    Kate Lloyd
    3 days ago
    5.0
    Very nice location with friendly and helpful staff. Ice cream is always good.
  • HC
    Heather Cooper
    6 days ago
    5.0
    How can you not love a vanilla cone?
  • TN
    TJ Needham
    Jan 18, 2026
    1.0
    Tried to order on the app only for it to say that this location did not support credit card pay. Never heard of such a thing through an app but here we are. This was after riding out here to get food from here so 0 stars
  • LG
    Life with Greatnes
    Nov 14, 2025
    5.0
    I went in to get a chocolate dipped cone and yes, it was everything like I remembered will definitely be back
  • GL
    George Lashley
    Nov 7, 2025
    3.0
    Ice cream is excellent, only pricey.

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill features soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours for Dairy Queen Grill & Chill in Burlington, NC?

The restaurant is open daily from 10:30 AM to 11:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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