Customers consistently praised the food for being delicious, fresh, and flavorful, with many recommending specific dishes like the braised lamb and build-your-own bowls.
Customer Service
The staff received high marks for being friendly, professional, and attentive, with several employees, including managers like Lucie and Bryson, being specifically mentioned for their excellent service.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant, although there were some complaints about cleanliness during busy times.
Inconsistency
Several customers reported issues with order accuracy, portion sizes, and service speed, particularly during late hours or busy times.
Atmosphere
The atmosphere was generally described as welcoming and friendly, though some customers noted it could be crowded and noisy.
TH
Tina Howard
3 days ago
1.0
Portions are NOT worth the price and they don’t follow special instructions. I am pregnant and gestation diabetic, and i requested light rice and extra powergreens…They did the complete opposite. For the price i paid, I should not have to go through that. It’s honestly ridiculous and its always something at this location.
DM
destine morrow
Dec 30, 2025
5.0
so this was my second time going to cava , and my server was liana , and she was so sweet so kind and very helpful !!! please if yall go to cava get her she’s awesome ❤️❤️
AG
Ayannah G
Dec 28, 2025
5.0
I’ve been here a few times since they opened. Staff have been nice in my experience. There’s only one incident in the beginning where my pick up order had been wrong, but even then they corrected it when I went inside and were nice then too. I think after a few months things are stable now and would recommend people come through. Everything was great!
SL
Skye Loy
Dec 18, 2025
1.0
The night crew tonight sucks! Skimpy portions and charged my husband for the free pita that comes with the bowl. They always are complicated when you want the pita it comes with and the attitude doesn't help.
CP
Chelle Peas
Dec 18, 2025
5.0
I went to Cava today, but not my first. First of all their food is absolutely delicious! The customer service was top tier. They make you feel welcomed and make sure to smile while doing so. I appreciate their reward points as well. Customer for life!