Buffalo Wild Wings

3.6
1618 reviews
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Business Details

3128 Walden Lane, Burlington, NC
27215, United States
(336) 538-6968
https://www.buffalowildwings.com/locations/us/nc/burlington/3128-walden-lane/sports-bar-183
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3128 Walden Lane, Burlington, NC
27215, United States

Hours

Reviews

3.6
1,618 reviews
5 stars
645
4 stars
351
3 stars
193
2 stars
138
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including long wait times, inattentive staff, and incorrect orders.

Food Quality

Many customers reported that the food was often cold, overcooked, or not fresh, leading to dissatisfaction.

Management Concerns

Several reviews mentioned unprofessional management and a lack of responsiveness to customer complaints.

Positive Staff Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and attentiveness.

Atmosphere and Cleanliness

There were mixed reviews about the cleanliness and atmosphere, with some noting unpleasant odors and others enjoying the environment.
  • TB
    tracy baker
    2 days ago
    1.0
    Absolutely pitiful. Plenty of open tables and at least a 30 minute wait. Terrible
  • FS
    Food Reviews (Swordsman001)
    Jan 2, 2026
    1.0
    Literally eat anywhere else, as you have options close by. Staff is bad, management is bad, food is bad. This is not the chain from ten years ago. Don't let nostalgia lie to you on trying this place.
  • KF
    Kari Freeman
    Dec 13, 2025
    5.0
    It's always a pleasure when you order to go and everything is correct. They are very friendly there and they will acknowledge you as soon as you walk in
  • SE
    Shannon Edwards
    Nov 29, 2025
    1.0
    Wait staff overall tried hard but management lacks a lot to be desired. I chose to not visit again after several times trying.
  • CS
    Chris Schultheis
    Nov 20, 2025
    2.0
    That winged buffalo better fly over here and straighten some stuff out. The service was HORRIBLE. It was not at all crowded, still had to track someone down because the waitress never brought my beer. We were a party of 6, 2 of our food orders came out wrong. The ones that were right, were mediocre at best. Wings barely had sauce on them. One of the folks in our group whose order was messed up didn’t get their correct order until the rest of us were done eating. The only thing that was delivered quickly was the check.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Burlington, NC specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings at 3128 Walden Lane?

The restaurant is open from 11:00 AM to midnight from Monday to Thursday and Sunday, and from 11:00 AM to 1:00 AM on Friday and Saturday.