Bojangles

2.8
422 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1909 N. Church St., Burlington, NC
27217, United States

Hours

Reviews

2.8
422 reviews
5 stars
121
4 stars
56
3 stars
38
2 stars
37
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.

Food Quality

The quality of food was inconsistent, with many complaints about cold, overcooked, or incorrect orders.

Staff Attitude

Several reviews highlighted rude or uninterested staff, contributing to a negative customer experience.

Cleanliness

While some customers noted the restaurant was clean, others reported unsanitary conditions and poor hygiene practices among staff.
  • JJ
    Jane Johnson
    Jan 4, 2026
    1.0
    No matter what time of day you come here they are ALWAYS slow! For them to be a brand new restaurant, the service is less than desirable and they desperately need new management. I’d rather go to the one on Haw River smh
  • JR
    Johnny Rocket
    Dec 30, 2025
    1.0
    no human being taking my order? no spending money 😌
  • RM
    Ricky Melendez
    Dec 13, 2025
    2.0
    The drive-through seems to only be manned by AI so when it made a mistake, there was no one to fix it. I waited about 10 minutes to get to the window but when I got there and asked for chicken, they said they had just put them in so it would take at least 15 minutes. There is no human manning the drive-through but two people outside smoking. This was a Saturday at approximately 5:30 PM.
  • CM
    Craig Morton
    Dec 11, 2025
    5.0
    Never had a bad time at a Bojangles! This one right at lunch and busy, but I was well taken care of, and they were very quick.
  • LR
    Liz Riley
    Nov 28, 2025
    1.0
    Unfortunately, like many of the Bojangles in Alamance County, it is awful. They are extremely slow and take a ridiculously long time to prepare food even when there are only 2 customers. Also, the customer service is lacking.

Frequently Asked Questions About Bojangles

What types of meals does Bojangles serve?

Bojangles serves breakfast, lunch, and dinner with boldly seasoned chicken, scratch-made biscuits, Southern sides, and Legendary Iced Tea®.

What are the dine-in hours at Bojangles in Burlington, NC?

The dine-in hours are 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and 5:00 AM to 11:00 PM on Friday and Saturday.