Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported issues with food quality, including undercooked chicken, hard biscuits, and overall poor taste.
Service Speed
Numerous reviews highlighted slow service, with long wait times both in the drive-thru and inside the restaurant.
Customer Service
Several customers experienced rude or unhelpful staff, leading to dissatisfaction with the overall service.
Cleanliness
Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms and dining areas.
Inconsistency
Customers noted a lack of consistency in food quality and service, with some positive experiences overshadowed by negative ones.
MP
Martha Patterson
Nov 4, 2025
1.0
Ordered poor food quality that I can’t even eat. Chicken half done, biscuits hard as bricks and old rice.
TJ
Thomas Hart Jr
Nov 2, 2025
2.0
Not a jab at all locations but sheesh... The location on Huffman Mill rd was special to say the least. Soon as I walked in I was thrown off buy the decor or lack there of. It was just open and empty. Didn't have a feel or vibe at all. Almost like a shell. The outside looked like a bojangles but the inside was offputtingly empty. Soon as I walked in I went to the bathroom to wash my hands and Idk if the sound system to the store was messed up but hot damn I'm not sure what music they were listening to but it was all distorted and sounded like some type of cult trance music. Like literally when I noticed it my hair started standing up on my arms even my girlfriend mentioned it. It was definitely an interesting experience. Food was ok I suppose only got a egg and cheese biscuit but the vibe just completely through me off. Felt like we were in some kind of Twilight Zone episode 😂
LM
Lucila Munoz
Oct 19, 2025
1.0
Gross! Took over 7 mins for anyone to take our order, another 10 to get the food. The chicken sandwich had 1/2 cut of mayo - yes that much - had to scrape it off. The chicken was good but the mash potatoes and gravy & coleslaw tasted like we shouldn’t eat them. And on top, the bathrooms were filthy.
It’s a new place and good potential, but WOW! Very sad
LJ
luke johnson
Oct 19, 2025
1.0
Slowest Bojangles I think I have ever been to. The drive through…. Took 30 mins, so much for their new fancy ai ordering system speeding things up…When we got the food it was not good and I love Bojangles. But this one should close because it makes me never want to eat at one again
CK
Chase Kacsor
Oct 9, 2025
5.0
Damn good food with a great staff!
I would drive over a hour just to eat here!
What are the operating hours for dine-in at Bojangles in Burlington, NC?
Bojangles in Burlington, NC offers dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service, and what are its hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday, and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday, with Sunday drive-through starting at 6:00 AM.
What types of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
Can I order food from Bojangles online or via a mobile app?
Yes, you can order online at https://www.bojangles.com/order/ or use their app available on both Apple App Store and Google Play Store.
What payment methods does Bojangles accept at its Burlington location?
Bojangles accepts cash, Mastercard, Visa, and Travelers Checks at its Burlington location.
Does Bojangles have facilities to accommodate families and individuals with disabilities?
Yes, Bojangles welcomes families and provides wheelchair accessible entrances and parking, along with seating and restrooms.
What nearby restaurants can I visit before or after dining at Bojangles in Burlington?
Nearby restaurants include Mellow Mushroom (pizza and bar), Arby's (fast food), Rock-Ola Cafe (theme restaurant), Grill 584 (steakhouse), and Applebee's Grill + Bar (American cuisine).
Are there any nearby hotels where visitors can stay near Bojangles in Burlington?
Yes, nearby hotels include Super 8 and Best Western Plus Burlington for convenient lodging options.
If I need automotive services, where can I go near Bojangles in Burlington?
Strickland Brothers 10 Minute Oil Change, located nearby, offers quick oil changes and automotive repairs.
Does Bojangles offer catering services and accommodates takeout or delivery?
Yes, Bojangles provides catering services along with takeout and delivery options for customer convenience.