Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.5
1,100 reviews
5 stars
429
4 stars
217
3 stars
131
2 stars
88
1 star
235
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported poor food quality, including burnt biscuits, undercooked chicken, and overall disappointing meals.
Service Issues
Numerous reviews highlighted slow service, rude staff, and problems with order accuracy, particularly in the drive-thru.
Customer Experience
Several customers expressed dissatisfaction with the dining environment and overall experience, citing issues like dirty tables and lack of staff engagement.
AI Drive-Thru
The implementation of AI in the drive-thru received negative feedback, with customers finding it frustrating and ineffective.
- PRPhillip RatliffDec 31, 20251.0The food was not good at all I hate that I wasted my money😭
- JRJohnny RocketDec 29, 20251.0that ai drive thru is abysmal
- WAWilliam AllenDec 20, 20251.0Wont spend my money at places that replace humans with AI.
- JBJessica BarbeeDec 15, 20251.0This is the second time I’ve went through in my car to get food and have been told to pull into a parking spot and wait. Today it was 15 minutes so I went in. Thankfully I know to check the food bc last time I had burnt biscuits and didn’t notice until I got home. Checked the bag and sure enough BURNT crispy biscuit. I would recommend going to the new bojangles instead. Even if it’s out of your way TRUST me. Or MAKE SURE TO CHECK your food. Good luck!
- MRMegan ReederDec 1, 20251.0Horrible customer service the man who is working the drive-through tonight is so rude and snapped at me. He said there was only one person working tonight. Do not recommend.
Frequently Asked Questions About Bojangles
What are the operating hours for dine-in at Bojangles in Burlington, NC?
Bojangles in Burlington, NC offers dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service, and what are its hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday, and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday, with Sunday drive-through starting at 6:00 AM.
What types of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
Can I order food from Bojangles online or via a mobile app?
Yes, you can order online at https://www.bojangles.com/order/ or use their app available on both Apple App Store and Google Play Store.
What payment methods does Bojangles accept at its Burlington location?
Bojangles accepts cash, Mastercard, Visa, and Travelers Checks at its Burlington location.
Does Bojangles have facilities to accommodate families and individuals with disabilities?
Yes, Bojangles welcomes families and provides wheelchair accessible entrances and parking, along with seating and restrooms.
What nearby restaurants can I visit before or after dining at Bojangles in Burlington?
Nearby restaurants include Mellow Mushroom (pizza and bar), Arby's (fast food), Rock-Ola Cafe (theme restaurant), Grill 584 (steakhouse), and Applebee's Grill + Bar (American cuisine).
Are there any nearby hotels where visitors can stay near Bojangles in Burlington?
Yes, nearby hotels include Super 8 and Best Western Plus Burlington for convenient lodging options.
If I need automotive services, where can I go near Bojangles in Burlington?
Strickland Brothers 10 Minute Oil Change, located nearby, offers quick oil changes and automotive repairs.
Does Bojangles offer catering services and accommodates takeout or delivery?
Yes, Bojangles provides catering services along with takeout and delivery options for customer convenience.