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Arby's

4.0
(960 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
781 Huffman Mill Rd, Burlington, NC
27215, United States

Hours

Reviews

4.0
960 reviews
5 stars
456
4 stars
259
3 stars
122
2 stars
36
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many praised friendly and helpful service, several reviews highlighted rude interactions and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others reported cold or poorly prepared items.

Drive-Thru Experience

Drive-thru service received both positive and negative comments, with some praising speed and accuracy, while others experienced long waits and order issues.

Cleanliness

The restaurant was noted for being clean by some customers, but others mentioned issues with cleanliness and maintenance.
  • VV
    Victoria
    Feb 6, 2026
    5.0
    Always get great customer service from Kathy in the drive thru
  • HS
    Howard Schiller
    Jan 10, 2026
    5.0
    Very consistent. Great staff at this location
  • ST
    Stevie Taylor
    Dec 10, 2025
    1.0
    This is the worst Arby’s I have EVER visited. Ever. And trying to get help when your order is completely wrong (and what you did get in the bag is cold and half full) is just going to cause you stress so just take the loss and never go back.
  • MP
    MommyOF3 ProudMOM
    Nov 29, 2025
    4.0
    Food was good staff was friendly
  • DI
    DVVS Inc.
    Nov 17, 2025
    3.0
    Arby's has consistently proven itself to be a higher end fast food eatery and consistency has proven just that over the years! Thanks to management and courteous staff!!

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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