Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.
Food Quality
Many reviews mentioned issues with food quality, including cold, old, or improperly prepared items.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unclean tables.
Customer Service
Several customers experienced poor customer service, including rude staff and unhelpful management.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items.
GA
Garney Anderson
Jan 29, 2026
5.0
Always love getting food here
AH
Arhianna Hansen
Jan 9, 2026
1.0
took a while which isnt the problem, the problem is why did it take so long just for me to get unsalted fries that were redipped. fries that have been sitting and then gonna re dip them in the grease. Are you serious? its not crazy that we had to wait but we watched 5 workers sit there and have a conversation.
CJ
Charles Joseph
Dec 29, 2025
5.0
Good customer service and food was quick
EJ
Evette Johnson
Dec 28, 2025
2.0
I purchased 3 value meals with fries. The fries were old and cold. I took the fries back to the front counter. The manager agreeed to make me fresh fries but as I wait for my fresh fries I noticed my nuggets were hard and cold too. The manager said he gave them to me 15 minutes ago which was not true. My receipt said that my purchase was at 5:57 PM I got my fresh nuggets at 6:03pm. Also when he gave us our fries, he brought them to us in a bag dripping with hot grease oil.
DM
derek moss
Dec 11, 2025
1.0
The owner was sweet and apologetic for the confrontational and aggressive attitude the young manager had when blaming me for the cold hamburger...but it's hard for me to go back...after40yrs of patronage.
What are the regular opening hours for McDonald's at 751 NC Hwy 53 East, Burgaw, NC?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru operates daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday. You can order online via their delivery page.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I place an order for McDonald's using a mobile app?
You can place orders using the McDonald's App available for iOS and Android via the Apple App Store and Google Play Store.
What nearby fast food options are available around this McDonald's?
Nearby fast food options include Taco Bell, KFC, Bojangles', Hardee's, and Subway, offering a variety of cuisines if you're looking to explore other flavors before or after your visit.
Are there nearby gas stations or convenience stores to this McDonald's?
Yes, nearby are Scotchman Store, Shell, Go Gas, and GOGAS gas stations and convenience stores, which can be handy for fuel or quick shopping when visiting McDonald's.
What nearby services are available for money transfer or shipping near McDonald's?
You can find Western Union money transfer services and a UPS Access Point location nearby for convenient shipping and transfers.
Does this McDonald's location offer free WiFi and mobile ordering services?
Yes, this McDonald's location provides WiFi and supports mobile ordering for your convenience.
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