McDonald's

3.5
1288 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
180 Veterans Blvd, Bryson City, NC
28713, United States

Hours

Reviews

3.5
1,288 reviews
5 stars
430
4 stars
308
3 stars
268
2 stars
100
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Cleanliness

Many reviews highlighted poor cleanliness, with dirty tables, overflowing trash, and unpleasant odors reported.

Staff Behavior

While some customers praised friendly staff, others noted instances of rude behavior and poor management, affecting the overall experience.

Food Quality

Food quality was inconsistent, with complaints about cold items, incorrect orders, and messy presentations.

Customer Support

Customers expressed frustration with the lack of responsiveness to phone inquiries and issues with online orders.
  • CC
    C Clark
    Nov 16, 2025
    1.0
    I went to the counter and ask for ketchup and the girl at the front instead of handing it to me threw the packets in the container and walked away, very rude for a place that should excel in customer service. Fries are cold and burger was luke warm. Horrible experience
  • AA
    Andy
    Nov 8, 2025
    3.0
    The people were super friendly and the service very fast given the customer volume. Only 3 stars though as my food must've been thrown into the bag from 3 point land since the hash browns were upside down and both sandwiches spilling out of their wrappers and coming apart. Not cool when on the move.
  • SB
    Shannon Baker
    Nov 6, 2025
    3.0
    Do not waste your time going inside to order because nobody ever comes to the register. There's a bunch of employees and they all ignore you. Drive thru is good and the older lady cashier is very friendly and proficient.
  • SD
    Steven Dennis
    Oct 19, 2025
    1.0
    Just terrible all I can say
  • CB
    Chris Bednar
    Oct 15, 2025
    1.0
    Worst food poisoning I've ever had. At least one day of my vacation ruined. STAY AWAY!!!!!!

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Bryson City, NC?

McDonald's in Bryson City is open every day from 5:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru operates daily from 5:00 AM to 11:00 PM.