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Dunkin'

3.9
(427 reviews)

Business Details

(828) 884-2880
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brevard, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
280 Asheville Highway, Brevard, NC
28712, United States

Hours

Reviews

3.9
427 reviews
5 stars
235
4 stars
64
3 stars
45
2 stars
22
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and unfriendly service, with instances of staff being rude or dismissive.

Food Quality

Numerous reviews highlighted issues with food quality, including stale donuts and poorly prepared items.

Cleanliness

Some customers noted cleanliness issues, with reports of unsanitary conditions in the establishment.

Speed of Service

Customers frequently mentioned long wait times and slow service, even during non-peak hours.

Positive Experiences

Despite the negative feedback, there were several positive comments about friendly staff and good food.
  • LB
    Lori Beard
    4 days ago
    5.0
    Great wraps and chai
  • DG
    Drake Gibbs
    Feb 14, 2026
    1.0
    Waited at the register for an extended period and never even got acknowledged by the at least 5 employees who were behind the counter so my family finally just walked out without anything
  • RC
    Ray Cable
    Jan 30, 2026
    1.0
    I will never come back to this store. I asked the clerk an app question and she said she works there and doesn’t place orders. She didn’t give me a receipt or say anything. The icing on the cake was another person came up after a couple of minutes and literally slung my sandwich and croissant on the counter, without saying a word or even look at me, and immediately left. Plenty of other places that understand customer service to choose from; and that have better donuts, like Ingles.
  • LB
    Lunch Box
    Nov 29, 2025
    1.0
    As a former Dunkin employee this was by far the worst donut I have ever hard. The donuts were rock hard, maybe leftover from the day before. Also the glazed donuts only half the donut had glaze on them. The Munchkins had NO GLAZE on any of them and all the donuts were very dry.
  • CS
    Ciara Summers
    Nov 28, 2025
    2.0
    This is a go to spot for me since it’s on my way to work. The staff always seem like I’m bothering them when I enter the establishment. They see you come in and continue to stand in the corner whispering until someone finally decides they’re going to take your order. When they do finally help you they are very unfriendly and it still feels like I’m bothering them at the job they are getting paid to do. Food is always good though.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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