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Bojangles

3.5
(666 reviews)

Business Details

196 Asheville Hwy, Brevard, NC
28712, United States
(828) 884-4165

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
196 Asheville Hwy, Brevard, NC
28712, United States

Hours

Reviews

3.5
666 reviews
5 stars
229
4 stars
165
3 stars
98
2 stars
43
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff interactions, particularly in the drive-thru.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, stale, or improperly cooked items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty areas behind the counter.

Management Concerns

Feedback indicated issues with management, including unprofessional behavior and poor staff motivation.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, highlighting friendly staff and good meals.
  • SG
    Sheila Gales
    Feb 22, 2026
    1.0
    I'm here Sunday afternoon at 4pm and have to wait 25 minutes for fried chicken to be fried because they have no chicken at a chicken joint. I was told 15 minutes but it's now been 25 minutes. It's super dirty as well
  • LH
    Lynn Harron
    Feb 17, 2026
    5.0
    I want to give a shoutout to the manager and one of the employees. My car overheated in the drive thru line. They came out, in the rain, helped me get my car into neutral and push the care into a spot out of the way of traffic. They went above and beyond to help me. Even after waiting for the car move, my food was still fresh and tasty.
  • BD
    Bruce Douglas
    Jan 31, 2026
    1.0
    Closed on a Saturday. Unbelievable.
  • FD
    Felipe Duenes
    Jan 26, 2026
    1.0
    I once was told at the drive through to wait at a Parking spot even though no one was behind me. I waited and waited, I would see cars get their food and leave 30 min past by and I would see employees outside on a smoke break. I was beyond upset. I got down and asked what's taking long. The establishment forgot about my order and had no recollection of me ordering. I showed them my receipt so another 30 minutes went and my food was finally ready. At home after I opened my family dinner the food was terrible.
  • MM
    Mason Massingale
    Dec 28, 2025
    1.0
    There has been 2 times recently that this Bojangles has charged me for more on my card without telling me at checkout, and shorting me 5+ dollars when I pay with cash, only to make me wait 20+ minutes while they counted their whole drawer. And the chicken always seems like it has been sitting for days. I’ve just given up on this location for good. Good luck to your digestion if you eat here 🍀

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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