Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with food being cold, poorly prepared, or incorrect orders.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Staff Attitude
While some customers praised friendly staff, others noted rude or unprofessional behavior from certain employees.
Cleanliness
Mixed feedback on cleanliness; some found the restaurant clean while others reported dirty tables and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
BT
Brian Lewis Rejuvenated Touch
Jan 13, 2026
1.0
I just purchased 30 dollars worth of food for it to be prepared wrong. I order a chicken bacon Swiss and I got a regular chicken sandwich thats slapped together
SW
Steve Wich
Dec 15, 2025
1.0
Not exactly sure what has happened to this Arby's. They used to be incredible and very dependable. Not any more. Last two visits were awful. Food quality, order accuracy and overall experience was terrible.