Chipotle Boone is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables and overflowing trash.
Food Availability
Customers frequently reported that the restaurant was out of key ingredients, such as chicken, veggies, and other toppings.
Customer Service
Many reviews mentioned rude or unhelpful staff, with complaints about poor service and negative attitudes.
Portion Sizes
Several customers expressed dissatisfaction with small portion sizes compared to other locations.
Food Quality
Feedback indicated inconsistent food quality, with issues such as overcooked or bland food.
LT
Lesli Trinidad
5 days ago
1.0
We stopped coming here as much as our family loves Chipotle this location always has the hardest undercooked rice it ruins the whole meal will now be trying to recreate at home what a shame 😕
VG
Val Gropp
5 days ago
1.0
All the tables and counters were covered in previous diners' food...no it was not busy! There was plenty of staff wandering around.I asked for a clean table .....it took 5 mins for the girl who was cashing out, to wipe the table. After telling me to go sit at one of the dirty ones, I told her it had food on it too! She finally came out and cleaned off a two-person table and left the tables next to it covered in food and every other one nearby. She was rude about it. I will never eat here again as I do expect to eat at a clean table or counter. There are so many good restaurants to eat at in Boone. Why bother to come back to a place that is unclean? Nothing about their food was fantastic!
RM
Russell Mack
Nov 1, 2025
1.0
We did mobile ordering and I went inside to wait for the food. This restaurant was absolutely filthy. Every single eating area was covered in cheese, corn and lettuce as was the floorm. I wish I had taken a picture. If we had gone in to eat we definitely would have turned and left. My bowl was 1/2 full and lacking the vegetables I ordered. The white rice was somewhat under cooked (crunchy) I just can't understand a national chain restaurant in such need of an overhaul.
JJ
Julie
Nov 1, 2025
1.0
I was getting a burrito and was told that there is no longer white rice for the night so i just got the brown rice instead. Right after he filled it with brown rice they re stocked white rice.. At first I didn’t really care up until later on when i ate the burrito and it tasted so bad because first of all the brown rice was hard and crunchy and second of all they put so much liquid in it from the beans that my burrito was legit falling apart from how wet the tortilla was getting. Also the workers are kinda rude in there they act like you’re forcing them to work. Oh and last thing they never load up the burritos because for some odd reason they feel the need to ration the food.
ST
S T
Oct 24, 2025
1.0
I love chipotle and have been to many locations. This location was filthy. Trash overflowing, food and trash all over the tables and floor, and some of the food was “out of stock”. Lettuce was slimy and felt like it was frozen and then thawed out. Watched an employee throw a bowl of rice into the trash, she missed the trash can and just left the rice all over the floor. Plenty of employees working, someone needs to be assigned to dump the overflowing trash and clean the tables frequently.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Boone?
Chipotle Mexican Grill in Boone is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Boone, NC?
It is located at 1787 Blowing Rock Rd, Boone, NC 28607.
Does Chipotle Mexican Grill in Boone offer online ordering?
Yes, you can order online via their website or through the Chipotle app.
What pickup and delivery options are available at this Chipotle location?
They offer both in-store pickup and delivery services.
What kind of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How can I earn rewards at Chipotle Mexican Grill Boone?
Sign up for Chipotle Rewards to get exclusive offers and earn free food.
Does Chipotle Boone accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering and catering delivery services.
What are some nearby restaurants to Chipotle Boone where I could visit after my meal?
Nearby restaurants include Huddle House, Jimmy John's sandwich shop, Los Arcoiris Mexican restaurant, Burger King, Penn Station East Coast Subs, Joe’s Italian Kitchen, and Bella’s of Boone Italian Restaurant.
Are there any nearby stores for shopping or essentials near Chipotle Boone?
Yes, nearby stores include Mattress Firm, Dollar Tree, AT&T Store, Verizon, Bouquet Florist, Mexican store, Kt Leigh’s Boutique, and Boone Heights Shopping Center.
Can I find services like a bank ATM or beauty salons close to Chipotle Boone?
Yes, a Bank of America ATM and beauty salons such as Glam Lash & Brow Studio, Southgate Salon, and Bamboo Nail & Spa are nearby.