Bojangles

3.7
592 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1277 Highway 421 South, Boone, NC
28607, United States

Hours

Reviews

3.7
592 reviews
5 stars
254
4 stars
129
3 stars
72
2 stars
43
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported extremely slow service, long wait times, and unresponsive staff, particularly in the drive-thru.

Food Quality

Many reviews highlighted poor food quality, including cold, undercooked, or stale items, and missing orders.

Management Concerns

Several customers expressed dissatisfaction with management's handling of staff and customer service, citing unprofessional behavior and lack of accountability.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty dining areas and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • BB
    Brayden
    Nov 30, 2025
    1.0
    This was one of the worst experiences I’ve ever had at a Bojangles. The food line was a complete disaster — backed up, slow, and totally unorganized. It looked like they had what seemed to be a 16-year-old kid trying to run the entire place while the so-called manager stood around arguing with customers. Instead of stepping in to help, the manager chose to yell and even cuss out the teenager who was actually trying to work. It was unprofessional, chaotic, and honestly embarrassing for a business. If this is how the management runs things, it’s no surprise everything was falling apart. This location seriously needs new leadership, because what I saw today.
  • JC
    jason catoe
    Nov 30, 2025
    1.0
    Worst experience I’ve ever had at a Bojangles. There was a white female employee—who I assumed was the manager—allowing orders to pile up while the kid working up front struggled alone. She was cursing loudly while making biscuits, complaining that she had to start lunch while still handling breakfast. When a customer mentioned the delay, she argued with him. This was extremely unprofessional behavior, and if she is the manager, she should be held accountable. Completely unacceptable experience.
  • DW
    Derek Wolfe
    Nov 28, 2025
    1.0
    When you show up to a fast food restaurant and there is no line at rush hr .... ask your self why? Its because the food sucks ! Cold , small portion over charged and asked for a extra sauce with 3 large tender meals and got charged extra for the single sauce . Also no customer service AI completed your order through the drive through , what a joke , spend your money esle where .
  • MC
    Michael Casile
    Nov 5, 2025
    4.0
    Food was excellent. A little more expensive in a different menu than the Bojangles in the eastern part of the state and no senior discount. But the Bos excellent food is still 100% there
  • BK
    Benjamin Kress
    Nov 3, 2025
    2.0
    Upcharged me for sauce and then didnt give me any

Frequently Asked Questions About Bojangles

What are the dine-in hours at Bojangles in Boone, NC?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, and Sunday, with extended hours until 11:00 PM on Fridays and Saturdays.

Does Bojangles offer drive-through service, and what are the hours?

Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday, and Sunday starting at 6:00 AM, with extended hours until 11:00 PM on Fridays and Saturdays.