Location.com logo
Brand Certified

Arby's

4.0
(420 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1495 Blowing Rock Rd, Boone, NC
28607, United States

Hours

Reviews

4.0
420 reviews
5 stars
203
4 stars
110
3 stars
52
2 stars
22
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some staff receiving high praise for their friendliness and efficiency, while others were reported as rude or inattentive.

Food Quality

Food quality was inconsistent, with reports of undercooked items, incorrect orders, and cold food, although some customers enjoyed specific menu items like gyros and roast beef.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions in the bathrooms.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration and disappointment.

Speed of Service

Drive-thru service was often noted as slow, with long wait times reported even during less busy hours.
  • TH
    Tinka H
    Feb 15, 2026
    1.0
    Girl at the register is rude.
  • DS
    Danny Silver
    Feb 9, 2026
    3.0
    Wait time to get waited on was 10 minutes as being 2 second in line. Food was warm was watching as some of the food was put on tray waiting on rest of food.
  • JV
    Jessica Vernon
    Feb 6, 2026
    5.0
    The $7 box is a great deal! Food was excellent and staff was really great. We are lucky to have such a consistently great store in Boone. Thank you guys!
  • KB
    Kenneth Broce
    Jan 27, 2026
    5.0
    I know y'all be hating on Arby's but I love it. Especially this location. The music is always bussin' and the food's pretty good, even when it's the somewhat-questionable new side items they like to come up with. Like Mac & Cheese bites? Actually amazing. I went in here the other day and they were out of Mozzarella sticks for their bundle deal, so they offered jalapeño poppers instead, and ended up giving me more than they were supposed to. Customer service hwre is on point.
  • EK
    Eric Keller
    Dec 6, 2025
    2.0
    Last evening we visited the drive through after a really long day as we often do. We were asked to pull to the side to wait on potato cakes. After a lengthy wait the order was delivered to us without the potato cakes or curly fries from our order. I went inside to request the remainder of our order and was asked to wait again. I went back out to wait for a second time. Shortly an employee returned with a small bag containing a half filled carton of curly fries. Two potato cakes in another carton. I requested and paid for a small curly fry and a three piece potato cake. Not a twenty minute debacle of not knowing a small order of potato cakes contains three not two and a carton for fries is at least to the top of the carton. Really disappointed in one of our regular go to places for a decent meal to end the day. I have expressed in the past the ease of having a piece of paper in hand telling you exactly what to place in a bag before handing it out the door. It’s really not that hard!!!

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others