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Wendy's

3.4
(1395 reviews)

Business Details

(828) 669-9451

About

Fast Food RestaurantWendy's
At Wendy’s in Black Mountain, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Black Mountain, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
591 Nc Highway 9, Black Mountain, NC
28711, United States

Hours

Reviews

3.4
1,395 reviews
5 stars
465
4 stars
317
3 stars
210
2 stars
92
1 star
311

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers reported unsanitary conditions, including dirty dining areas and unkempt restrooms.

Food Quality

Many reviews mentioned cold, poorly prepared food, with several customers receiving incorrect items.

Staffing Issues

Frequent mentions of being understaffed, leading to slow service and overwhelmed employees.
  • JF
    josue figueroa
    Feb 17, 2026
    1.0
    Came to this Wendy’s after work tried to order something I always do but not tonight because the manager lied about not being able to sale an item all because she didn’t want to cook the food and then proceeded to state at me while getting the items I ordered. This is not the first time she does something like this. This incident happened on 2/17/26 and it was the night shift manager.
  • AN
    Amanda Ninemire
    Feb 15, 2026
    5.0
    The staff stood around and ignored us. The staff came out into the dining area and danced with a broom but refused to ring up a person's order at counter. Honestly the worst service I've ever had at a Wendy's and that's saying something.
  • CN
    Corey Nedwick
    Jan 15, 2026
    5.0
    Clean
  • MC
    Michael Cairaway
    Jan 14, 2026
    5.0
    Grate service
  • SH
    sydney hardin
    Dec 22, 2025
    1.0
    they never have the food available to order and if so you have to wait 20 minutes for it to be ready. they take forever to get your food to you.

Frequently Asked Questions About Wendy's

Is 08 Black Mountain Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's drive-through in Black Mountain, NC?

Wendy's drive-through is open from 7:30 AM to 12:30 AM Monday through Thursday and Sunday, and from 7:30 AM to 1:30 AM on Friday and Saturday.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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