Business Details
About
Fast Food Restaurant
At Wendy’s in Black Mountain, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Black Mountain, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,384 reviews
5 stars
460
4 stars
314
3 stars
208
2 stars
92
1 star
310
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20-30 minutes, even when the restaurant was not busy.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, with several customers feeling disrespected or ignored.
Food Quality
Numerous complaints about cold, poorly prepared, or incorrect food orders were noted, with some customers describing their meals as inedible.
Cleanliness
The restaurant was often described as dirty, with unclean tables and floors, and some customers reported unsanitary conditions.
Staff Attitude
While some customers mentioned friendly staff, many others reported negative attitudes and a lack of professionalism among employees.
- AYAmanda YatesNov 1, 20255.0Took a chance on this location while traveling through and I am happy with my experience. Staff were friendly and inviting. Restroom was clean and stocked. My food was made fast, fresh, and tasted good.
- IHizzy hopeyNov 1, 20251.0I’ve never left a bad review anywhere before, but the way i was spoken to by the night-shift cashier was insane. Nobody wants to work late! You don’t have to be unkind.
- MRMarilyn RevisOct 22, 20255.0They were lunch hour busy. They all stayed calm and very polite. Food came out fresh and hot. Restaurant was very clean.
- BLBo LawsOct 13, 20251.0Service was terrible. Car in front of me sat at the order menu for about 7-8 min before they took her order as did I. While sitting and waiting I watched a drug deal going down by one of the employees in a Subaru. Employee walked out and got in the Subaru. Another Guy with a backpack was walking around and met up with a guy in a Ford ranger then walked back to the Subaru got in and then the Ford ranger pulled over beside the subaru and the guy got out and walked over to the ranger. I pulled on around. Got my food and left. To beat it all I ordered a baconator and got a chicken sandwiche. Will never go back there again. Terrible!!!
- MWMara WillowOct 12, 20251.0Dude the staff here needs to be trained on actual customer service, ain't no reason they should be throwing attitude left and right. Especially not after we've waited in line for almost 20 minutes while they just stood there with cars leaving the line left and right because they got tired of having no one take their orders.
Frequently Asked Questions About Wendy's
Is 08 Black Mountain Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Black Mountain, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Black Mountain, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (828) 669-9451.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 08 Black Mountain Wendy’s serve breakfast?
Yes, this Wendy’s location in Black Mountain, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's drive-through in Black Mountain, NC?
Wendy's drive-through is open from 7:30 AM to 12:30 AM Monday through Thursday and Sunday, and from 7:30 AM to 1:30 AM on Friday and Saturday.
Does Wendy's in Black Mountain, NC serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's online or through an app for delivery or pickup?
Yes, you can order Wendy's for delivery or pickup via their mobile app or their website at order.wendys.com.
Which payment methods are accepted at Wendy's in Black Mountain, NC?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy's in Black Mountain hiring?
To check job openings at this Wendy's, visit the Wendy’s Careers page and search for Black Mountain, NC. Job listings will appear if available.
How can I contact Wendy's Black Mountain location for feedback or questions?
You can contact the customer care team via their Contact page or call (828) 669-9451 directly for this location.
Where can I find menu prices and nutrition info for Wendy's Black Mountain?
Menu prices and nutrition/allergen info are available on Wendy's website and app once you select this location.
What nearby places can help me plan my visit to Wendy's Black Mountain?
Nearby places include Quality Inn Black Mountain for lodging and Ingles supermarket for grocery needs, making it convenient to combine visits.
Are there other fast food options near Wendy's in Black Mountain?
Yes, Taco Bell, McDonald's, and Denny’s are nearby, offering alternative fast food and breakfast options near Wendy’s.
Can I find essential services near Wendy’s Black Mountain?
Yes, Walgreens pharmacy, Western Union money transfer, and gas stations like BP and Energy Mart Stores are in close proximity for convenience.