At Wendy’s in Black Mountain, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Black Mountain, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers reported unsanitary conditions, including dirty dining areas and unkempt restrooms.
Food Quality
Many reviews mentioned cold, poorly prepared food, with several customers receiving incorrect items.
Staffing Issues
Frequent mentions of being understaffed, leading to slow service and overwhelmed employees.
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josue figueroa
Feb 17, 2026
1.0
Came to this Wendy’s after work tried to order something I always do but not tonight because the manager lied about not being able to sale an item all because she didn’t want to cook the food and then proceeded to state at me while getting the items I ordered. This is not the first time she does something like this. This incident happened on 2/17/26 and it was the night shift manager.
AN
Amanda Ninemire
Feb 15, 2026
5.0
The staff stood around and ignored us. The staff came out into the dining area and danced with a broom but refused to ring up a person's order at counter. Honestly the worst service I've ever had at a Wendy's and that's saying something.
CN
Corey Nedwick
Jan 15, 2026
5.0
Clean
MC
Michael Cairaway
Jan 14, 2026
5.0
Grate service
SH
sydney hardin
Dec 22, 2025
1.0
they never have the food available to order and if so you have to wait 20 minutes for it to be ready. they take forever to get your food to you.