Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 250 US Highway 9 in Black Mountain, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
558 reviews
5 stars
253
4 stars
99
3 stars
58
2 stars
33
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
While some customers enjoyed the food, many complained about cold, overcooked, or stale items, particularly from the buffet.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and a poorly stocked salad bar.
Staffing Problems
Many reviews noted that the restaurant was often understaffed, leading to delays and a lack of attention to customer needs.
Positive Staff Interactions
Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.
- MHMichael Honeycutt4 days ago5.0Their heat system was down but they had portable heaters in the dining room.
- CCCattDec 25, 20255.0Good service and good. Plenty of seating and drive-thru.
- TETiffany ErwinDec 22, 20255.0Awesome people great food. Zachary helped me at the window. He was polite and ppl friendly!
- TATara ArrowoodDec 7, 20251.0The floors are dirty, the salad bar had nothing on it fresh, what pizza was on the buffet was cold and hard. Kayla was absolutely no help when I told her how bad the food was. She didn’t offer a discount, replacement or even an apology. At least 10 people were standing around looking at the buffet asking for fresh pizza and no one got anything. I’m in complete disbelief at the cost for 2 people who got absolutely terrible food. Update! Still no refund or phone call from this manager! What absolutely repulsive customer service! Do better!
- MMMark MarichDec 4, 20251.0This PH is horrible. They have been advertising on their sign about their buffet since I moved here. For over a month, I have tried to go to their buffet. There is a sign saying short staffed and dining room is not open. Great , please take your sign down and quit false advertising to the public.
Frequently Asked Questions About Pizza Hut
What are the dining options available at Pizza Hut in Black Mountain, NC?
Pizza Hut offers dine-in, carryout, curbside pickup, and delivery services at 250 US Highway 9, Black Mountain, NC.
What are the operating hours for Pizza Hut's dine-in service?
Dine-in hours are Monday to Thursday and Sunday from 10:30 AM to 9:30 PM, and Friday and Saturday from 10:30 AM to 10:30 PM.
Can I order Pizza Hut online or through a mobile app?
Yes, you can order online through their website or via the Pizza Hut mobile app for delivery, carryout, or curbside service.
What types of pizzas and other food items are served at this Pizza Hut?
They serve pizza classics like Meat Lovers® and Original Stuffed Crust®, signature wings, pastas, and desserts.
Does Pizza Hut in Black Mountain, NC offer any rewards or deals?
Hut Rewards® offers discounts, pizza deals, and coupons available on the Pizza Hut deals page and mobile app.
What are the delivery service hours for Pizza Hut at this location?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 10:00 PM, and Friday and Saturday from 10:00 AM to 11:00 PM.
Does this Pizza Hut location have wheelchair accessible entrances and restrooms?
Yes, it has wheelchair accessible entrances and restrooms, enhancing accessibility for all customers.
What financial and recreational places are located near Pizza Hut at 250 US Highway 9?
Nearby are Edward Jones financial advisors, Jerry Morris Insurance, and the Catawba Falls Preserve, great for combining errands or a workout with your visit.
Where can I grab a coffee or another meal near Pizza Hut in Black Mountain?
You can visit nearby spots like Starbucks for coffee, Subway for sandwiches, and Bowl In The Wall for Asian cuisine.
Are there convenient services such as gas stations or automotive repair shops near this Pizza Hut?
Yes, Shell and Roadrunner Market gas stations, as well as Black Mountain 10 Minute Oil Change, are close by for your convenience.