McDonald's

3.5
1209 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 NC Hwy 9, Black Mountain, NC
28711, United States

Hours

Reviews

3.5
1,209 reviews
5 stars
429
4 stars
258
3 stars
213
2 stars
103
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru and curbside pickup.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Cleanliness

The location received praise for its cleanliness, with several customers noting well-maintained dining and restroom areas.

Staff Attitude

Feedback on staff attitude was mixed, with some customers praising friendly service while others reported rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
  • MH
    M. Marie Hamilton
    6 days ago
    3.0
    McDs is what you eat when you need a quick hunger fix. Sometimes is hot and fresh.. and sometimes it's cold and stale. Good luck.
  • KK
    Kelley
    Jan 3, 2026
    5.0
    Hottest fries I’ve had in a long time! & quick service to
  • LG
    Laurie Garrison
    Dec 27, 2025
    2.0
    Slowest drive thru. Fries were cold.
  • JM
    John Miller
    Dec 22, 2025
    1.0
    Took about 15 mins to get a latte. But what can you expect from a crappy fast food joint.
  • KS
    Krystal Stamey
    Nov 27, 2025
    1.0
    Came for breakfast used curbside because it says to use it for faster service waited 30 minutes on order the manager on duty who was a Hispanic lady told me if I want it faster come thru drive thru but with an attitude this has happened multiple times one time I waited longer had to go in and get it and it was sitting on the counter cold not even under the warmer and three times my order was messed up but this only happens when she works the times she's not manager and working drive thru or off we have no problems with our orders

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 500 NC Hwy 9, Black Mountain, NC?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service, and what are the drive-thru hours?

Yes, the drive-thru is available every day from 5:00 AM to 11:00 PM.