Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, especially in the drive-thru, with long wait times to place orders and receive food.
Food Quality
There were numerous complaints about food being served cold, undercooked, or not meeting expectations, including issues with biscuits and chicken.
Customer Service
While some customers praised friendly staff, many reviews highlighted rude behavior and a lack of accountability from employees.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and issues with food safety, including raw or poorly cooked items.
Order Accuracy
Customers experienced frequent issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
DM
Dustin Matthews
5 days ago
4.0
Steak biscuit was good and fresh
RM
Robert K. Melville
Nov 13, 2025
4.0
Good customer service clean relaxing atmosphere
JW
Jackie Wilkins
Sep 28, 2025
4.0
Would have enjoyed food more if it was hot
CR
Constance Rose-McKiver
Aug 24, 2025
4.0
The lady that waited on us was kind and friendly, the shift was changing, alot of chatter and less attention to the customers. A young girl stood in the back in plain view and played in her hair, in the kitchen and got an attitude because I said something, just rude In her wrong!
Food was fresh and hot because we waited for fresh chicken.
SD
smoke dawg
Aug 24, 2025
2.0
Thy had a line backed up in the dinning room, people leaving because of this. They moved in very slow motion, we had to wait about 45min just to order.
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