Wendy's

3.1
1080 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12300 Nc Hwy. 210, Benson, NC
27504, United States

Hours

Reviews

3.1
1,080 reviews
5 stars
313
4 stars
210
3 stars
172
2 stars
84
1 star
301

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers enjoyed hot and fresh meals, while others received cold or incorrect orders.

Wait Times

Many customers complained about long wait times both in-store and at the drive-thru, often exceeding acceptable limits for fast food.

Cleanliness

Cleanliness is noted positively by some, but others reported dirty conditions and unsanitary practices.

Management Issues

Frequent mentions of poor management and staffing problems, leading to service delays and customer dissatisfaction.
  • DH
    Delicia Hines
    Nov 17, 2025
    4.0
    The drive thru lady was very knowledge I asked about a new frosty they had that she explained everything to to me which I will be trying at my local Wendy's but the chicken nuggets was hard but the food was hot nuggets tasted like they were refried service was good
  • AB
    Anne Marie Zielinski Baese
    Nov 14, 2025
    5.0
    I placed an online order for drive thru pickup. The order was ready when I arrived and everything was correct. I even had to specialize 2 of the items, and those were correct, which is GREAT! The gentleman at the window accidentally filled too many drinks for us, and when I told him, he offered me the extra drinks at no charge. Very quick and friendly service. Thanks!
  • MW
    MIchael Walker
    Nov 13, 2025
    5.0
    Food on point. Smiling faces. Efficient drive through. Great customer service. Manager leading his team. Thank you.
  • TS
    T.J. Snyder
    Oct 24, 2025
    2.0
    I just went through the drive thru and got a Junior Bacon Cheeseburger and a small fry. The fries had to be cooked sometime yesterday because they were hard, cold, and stale. The sandwich was about the temperature of the Arctic Circle. The lady that took my order was pleasant and very friendly. However, the rest of the staff were not hitting on much. There were some going out to a car in the parking lot that was just hanging out there. I won’t say it looked like a dope deal but… I can promise you that I will not ever spend another dime at this Wendy’s.
  • TT
    TLA
    Oct 9, 2025
    5.0
    This is the BEST Wendy's we've ever been to! Food was fast, hot and fresh! And service was phenomenal!! Wish we lived closer because this would be our go to!! Lots of love from Onslow county!!

Frequently Asked Questions About Wendy's

Is Mcgees Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.