At Wendy’s in Benson, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Benson, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted rude and dismissive behavior from staff, particularly at the drive-thru, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food, contributing to dissatisfaction.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others received cold or overcooked items.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted unsanitary conditions and a lack of attention to the dining area.
Service Speed
A significant number of customers experienced long wait times, both in the drive-thru and inside the restaurant, impacting their overall satisfaction.
DR
Dwayne Raynor
Feb 2, 2026
1.0
For one I paid for the meals in drive thru. And the lady gave three meals in one bag! Went inside to get two additional bags… got on 40 highway… opened my sandwich wrapper. There was nothing but pickles and lettuce on my sandwich! I asked for lettuce, pickles, onions and tomato! So I googled their number to call and complain to see if they’ll fix when I head back home.. but I got no answer!! And I called four times straight! Lady has an attitude and I’m almost sure she was the manager. This incident took place on 2-2-2026 at 15:45.. I WILL be back to complain! This is unacceptable! On top of that she had an unpleasant attitude on the speaker like she hates her job. Was not friendly at all. I will be contacting corporate!
ET
Eugenia Torres
Jan 29, 2026
5.0
Love ms. P
ML
Mrs. Lopez
Dec 30, 2025
1.0
Rude customer service. The lady at the drive through with glasses hates her job and you can tell. They got our order wrong and she had zero customer service and was very dismissive. We will not be returning to this Wendy’s again.
MG
Max G
Dec 22, 2025
5.0
Very clean, friendly staff. Great Dave's triple.
DC
D C
Dec 7, 2025
1.0
I entered this Wendy’s this afternoon around 2:25 and there were 2 workers at the front counter ( one was a Team / shift lead ) weighing an order and discussing what someone was fired for ! They didn’t address me at all ! No Customer service skills whatsoever which created a very unwelcoming experience! I will never return to this location on hwy 210 in Clayton!