Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; some customers enjoyed hot and fresh meals, while others received cold or incorrect orders.
Wait Times
Many customers complained about long wait times both in-store and at the drive-thru, often exceeding acceptable limits for fast food.
Cleanliness
Cleanliness is noted positively by some, but others reported dirty conditions and unsanitary practices.
Management Issues
Frequent mentions of poor management and staffing problems, leading to service delays and customer dissatisfaction.
DH
Delicia Hines
Nov 17, 2025
4.0
The drive thru lady was very knowledge I asked about a new frosty they had that she explained everything to to me which I will be trying at my local Wendy's but the chicken nuggets was hard but the food was hot nuggets tasted like they were refried service was good
AB
Anne Marie Zielinski Baese
Nov 14, 2025
5.0
I placed an online order for drive thru pickup. The order was ready when I arrived and everything was correct. I even had to specialize 2 of the items, and those were correct, which is GREAT! The gentleman at the window accidentally filled too many drinks for us, and when I told him, he offered me the extra drinks at no charge. Very quick and friendly service. Thanks!
MW
MIchael Walker
Nov 13, 2025
5.0
Food on point. Smiling faces. Efficient drive through. Great customer service. Manager leading his team.
Thank you.
TS
T.J. Snyder
Oct 24, 2025
2.0
I just went through the drive thru and got a Junior Bacon Cheeseburger and a small fry. The fries had to be cooked sometime yesterday because they were hard, cold, and stale. The sandwich was about the temperature of the Arctic Circle. The lady that took my order was pleasant and very friendly. However, the rest of the staff were not hitting on much. There were some going out to a car in the parking lot that was just hanging out there. I won’t say it looked like a dope deal but… I can promise you that I will not ever spend another dime at this Wendy’s.
TT
TLA
Oct 9, 2025
5.0
This is the BEST Wendy's we've ever been to! Food was fast, hot and fresh! And service was phenomenal!! Wish we lived closer because this would be our go to!! Lots of love from Onslow county!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Benson, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Benson, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (919) 209-0193.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mcgees Wendy’s serve breakfast?
Yes, this Wendy’s location in Benson, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is Mcgees Wendy's in Benson, NC currently open?
Yes! Mcgees Wendy's is open daily from 8:00 AM to 11:00 PM.
What are the drive-through hours at Wendy's in Benson?
The drive-through is open every day from 8:00 AM to 11:00 PM.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's in Benson offers dine-in, drive-thru, takeout, and delivery where available.
How can I place an order online for Wendy's in Benson?
You can order online through the Wendy's app or by visiting https://order.wendys.com and selecting the Benson location.
Are breakfast meals available at Wendy's in Benson, NC?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Benson?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and in the restaurant.
What nearby places can help me find Wendy's in Benson?
Nearby landmarks include Mobil gas stations and the Scotchman Store convenience store, which can help you locate Wendy's easily.
What other dining options are near Wendy's in Benson?
Nearby dining includes Domino's Pizza, KFC, Taco Bell, Subway, and China Star for various cuisines.
Are there any other services close to Wendy's that might be convenient during your visit?
Yes, services like USPS post office, Davis Drug Company pharmacy, and Great Clips hair salon are nearby for your convenience.