McDonald's

3.6
2273 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
600 E Main St, Benson, NC
27504, United States

Hours

Reviews

3.6
2,248 reviews
5 stars
836
4 stars
512
3 stars
395
2 stars
160
1 star
345

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru, with some experiences exceeding 30 minutes.

Staff Attitude

Feedback on staff behavior was mixed; while some employees were praised for being friendly, others were described as rude or unhelpful.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the dining area and restrooms, with many customers expressing disappointment.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers found the food acceptable, others reported that it was not fresh or met their expectations.
  • JE
    Jamela Everhart
    2 days ago
    1.0
    Go to any other restaurant in Benson! McDonald's is NASTY! If the food prep area is as nasty as the dinning area and the restroom , I question the inspection department in that area.
  • KA
    Kayla Allen
    Nov 15, 2025
    1.0
    If I could give ZERO STARS I would. I did half the work for them by placing a mobile order, but after sitting at the speaker for 10 minutes without being acknowledged my husband decided to pull to the window, where we were told that they were backed up… I personally watched 4 vehicles leave without ordering and there was NO ONE inside the restaurant… there were employees walking around on their phones in front of the windows and we had to “pull forward” only to receive COLD food that was laying in the bag out of the wrapper!!! If you can wait the additional 3 miles to get to Dunn I highly recommend the additional drive!
  • AA
    A A
    Oct 27, 2025
    5.0
    The staff here is amazing, the food is always hot and seems fresh. Never have a problem, they are very responsive and handle issues appropriately. This is probably the best McDonald's out there, the horrible locations in Angier and the one at 40/210 could learn a lot from these guys. A++++
  • SE
    Samantha E
    Oct 17, 2025
    1.0
    No matter how many bad reviews this place gets, they genuinely don’t care. Rude employees and I never get the correct order. Try hiring people who won’t slack off or that atleast give somewhat of a crap 🙂. Shout out to Morning Crew except for one employee
  • CY
    chrisdetta young
    Oct 13, 2025
    2.0
    I am a Uber driver and DoorDash and they caused me to lose money because the food was not ready for the customer and they also gave the customers order to someone else. I had sit there for about an hour waiting on two customers orders and they did not have one of them And the other one was missing some stuff in it so I didn’t get paid for my deliveries and I just sit there for a whole hour for nothing and I did. I just think this need to be brought to someone’s attention because once we pick up the orders and stuff or get there and sign in it is a wait Time And sometime it’ll be like 30 minutes to 45 minutes or they miss somebody order and they seal the bag so we can’t look in it to see if it’s missing, but we lose money. That way they didn’t try to conversation me in any kind of way the manager that was on duty that night he said that the order had already been taken, but the customer hadn’t gotten their order they gave the order to the wrong Uber driver and the store was closing so he was like I need to contact Uber Uber I mean DoorDash Daddy told me to take the order but I informed them that the store is closed and the customer still hasn’t gotten older and they paid for it nor did I get paid for thatso someone need to reimburse me for my money in my gas and I think it should be McDonald’s or at least give me a free meal to replace my time my money

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Benson, NC?

McDonald's Benson location is open 24 hours, 7 days a week.

Does McDonald's Benson offer drive-thru service?

Yes, the McDonald's at 600 E Main St offers a 24/7 drive-thru service.