McDonald's

3.6
2293 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
600 E Main St, Benson, NC
27504, United States

Hours

Reviews

3.6
2,268 reviews
5 stars
848
4 stars
513
3 stars
396
2 stars
162
1 star
349

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, especially in the drive-thru, with some experiences exceeding 30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and confusion among staff regarding menu items.

Cleanliness

Many customers expressed dissatisfaction with the cleanliness of the dining area and restrooms, describing them as dirty and poorly maintained.

Staff Attitude

While some reviews praised friendly staff, others noted rude behavior and a lack of responsiveness from employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
  • MJ
    Michael Jerkins
    Dec 31, 2025
    1.0
    This place is a very big mess.Order one cup of coffee and it took about 30 minutes. Service is a big mess,people on phone not waiting on customer This place needs help.
  • AM
    Angie Mcleod
    Dec 31, 2025
    5.0
    I dont know why its 3.6 review, but me and my husband came here at 1:30 am Wednesday morning and Sam, Adrian and Kevin went above and beyond to satisfy us. They were very courteous, and really cared about making sure we were happy with our order. They work in a very good teamwork manner. After having a stressful day, they made our night. Thank u very much
  • JB
    Juliea Birkey
    Dec 27, 2025
    4.0
    Most orders by kiosk which was out of paper so orders were being called by numbers which no one knew. Food was good for McDonald's and staff looked tired but was friendly bathrooms were decent
  • PD
    Paul Daughtry
    Dec 24, 2025
    5.0
    This is probably the fastest, freshest, and friendliest McD's I have been to in a while. I know it's just a McDonald's but if you're stopping at one on 95 wait the extra few minutes to get off at the Benson exit.
  • TP
    Thad Pope
    Dec 14, 2025
    1.0
    They told me they had to cook the spicy Krispy sandwich it was the only thing I ordered I said that's fine 25 mins later after countless cars going around me I decided to go in and get my refund, after I got my refund I asked the guy/manager did y'all even make the sandwich he replied yes. I laughed and walked off I had a hour and half drive home. I don't complain much bc my self worked in restaurants for 15 years but this mcdonalds is unacceptable.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Benson, NC?

McDonald's Benson location is open 24 hours, 7 days a week.

Does McDonald's Benson offer drive-thru service?

Yes, the McDonald's at 600 E Main St offers a 24/7 drive-thru service.