Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,775 reviews
5 stars
676
4 stars
438
3 stars
310
2 stars
119
1 star
232
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and orders taking excessively long to fulfill.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.
Food Quality
There were numerous complaints about the quality of food, including cold items, stale or hard food, and inconsistent preparation.
Customer Service
While some customers praised friendly staff, many others reported rude service and poor management, indicating a lack of consistent customer care.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms, which negatively impacted the dining experience.
- SGStephaine Graham3 days ago4.0I stopped by the McDonald’s in Benson and unfortunately had a disappointing experience. The drive-thru was extremely slow, and when I finally received my order, several items were missing. By the time I realized it, I was too far down the road to turn back. I understand things get busy, but accuracy and speed are important—especially when people are on the go. I hope the team can work on improving their drive-thru efficiency and double-checking orders so customers get what they pay for.
- KGKeilyyy GrahamNov 6, 20251.0everytime I get something from this McDonald’s my order is never right, food doesn’t be cooked all the way ! please start checking the food and what you’re putting in the bags!! If I pay for something I expect to get that
- PFPatricia FloresOct 23, 20251.0El servicio muy mal atendido la señora muy desconfiada que nos falto un café y le décimos y dijo que trajeramos.el platillo para ver si era cierto y si es molestó.
- JWJenny Jo WruazabalOct 10, 20251.0BEWARE!! MOST stores do not charge for Big Mac Sauce or extra sauce in general. This store charges 50 CENTS per sauce. Not to mention the last 4 times I have been to this store you can not get hot or fresh food. The bun and biscuit have been so hard they were not edible. I have taken videos of all four meals and put them on my social media channels totaling more than a million subscribers. They caught the attention of Mc Donalds and I have spoken to there cooperate office. Mc Donald profits are down and they are charging you for everything they can. Then they wonder why they are loosing customers. They are not cheap and you can not even recieve some what hot or fresh food. It is not rocket science. By the way as I documented it does not matter if you eat at this store in the middle of the night with no other customers or if this store is busy. The food is bad and very expensive. There are to many other places to eat that care about their food and are not over charging their customers. Including other neighboring stores.
- JCJames CoodyOct 6, 20252.0Ordered a meal (Large Size) and an extra large fry... Got home and opened the bag to find that both large fries were half full... Looked in the bottom of the bag, and no fries, so no they didn't spill out into the bag... I was a little curious so I looked up the size portion on a web site... The sizes are as follows: Small - 75 grams Medium - 110 grams Large - 178 grams At that point I weighed both of my 2 "Large Fries" to find 1 weighed in at 88 grams and the other weighed in at 70... So one was in-between a small and a medium and the other wasn't even a small... NOT WHAT I PAID FOR...!!! Super disappointed in this location... I will continue to visit this store and next time I will be stepping inside with my concerns and commits...
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 27 Crape Myrtle Drive, Benson, NC?
McDonald's is open 24 hours a day, 7 days a week, meaning it operates continuously throughout the day and night.
Is McDonald's in Benson, NC open for delivery service?
Yes, McDonald's offers delivery service 24/7 through their online ordering platform.
Does McDonald's provide drive-thru service?
Yes, this McDonald's location has a drive-thru that is open 24 hours a day, 7 days a week.
Can I order McDonald's food via a mobile app?
Yes, you can order through the McDonald's App available on both Apple App Store and Google Play Store.
What payment methods does McDonald's in Benson, NC accept?
They accept a variety of payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Does McDonald's offer curbside pickup at this location?
Yes, curbside pickup is available as one of the pickup and delivery services offered.
Which popular coffee shop near McDonald's can I visit for a different breakfast option?
Dunkin', a nearby coffee shop and smoothie juice bar, is located close to McDonald's and offers breakfast and coffee options.
Where can I get barbecue near McDonald's in Benson?
White Swan Bar-B-Que and The Redneck BBQ Lab are nearby barbecue restaurants you might want to try before or after visiting McDonald's.
What nearby gas stations are available for customers visiting McDonald's?
Shell and BP Gas Station are nearby gas stations where customers can fuel up or grab convenience items when visiting McDonald's.