Brand Certified
McDonald's
3.7(1793 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
27 Crape Myrtle Drive, Benson, NC
27504, United States
Certified by McDonald's • Mar 01, 2026
(919) 934-2037
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,793 reviews
5 stars
681
4 stars
439
3 stars
314
2 stars
122
1 star
237
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Several customers noted that food was often cold or not prepared correctly, impacting their overall experience.
Staff Performance
Feedback indicated inconsistent staff performance, with some praising friendly service while others reported rudeness and poor management.
Cleanliness
Multiple reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
- HGHannah Glass4 days ago5.0I just visited this location and I have to say it was such a pleasant experience. The manager Tracy greeted me and the other customers while we were waiting, asked if we needed anything while we were waiting. All the employees were moving fast, and doing their jobs with a smile. My food was fresh, hot, and accurate. from visiting this location a few months ago, you can tell they weeded out the bad employees. But Tracy is doing a great job and I think he deserves recognition., normally you don’t walk into a McDonald’s and the manager is greeting you with a smile.
- JJJobie Davies (Jobe)Feb 13, 20262.0They seldom deliver an order 100% correct.
- DDDonna DurhamFeb 13, 20264.0Food was good but could have been hotter, cold buns.
- DSDeidre SneadJan 21, 20263.0Food was cold, they forgot my nuggets and sauce. Waited inside for almost 5 mins before anyone came and asked me did I need anything (my sauces)
- RHRobin HartleyJan 5, 20262.0This place is always a cluster. They never have people up front. You cant get any help. It takes forever to get food. They loose orders. Total confusion all the time
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website