Dunkin'

3.9
639 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Benson, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11960 NC Highway 210, Benson, NC
27504, United States

Hours

Reviews

3.9
639 reviews
5 stars
334
4 stars
115
3 stars
59
2 stars
56
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Cleanliness Issues

Several reviews mentioned unsanitary conditions, including bugs and dirty environments, leading to negative experiences.

Order Accuracy

Customers frequently reported issues with incorrect orders and inconsistent drink preparation, causing frustration.

Product Availability

There were multiple complaints about being out of donuts and other menu items, impacting customer satisfaction.

Speed of Service

While some customers appreciated the quick service, others experienced long wait times, particularly in the drive-thru.
  • MS
    Mj Star
    Nov 9, 2025
    1.0
    The last couple times I’ve gone to this Dunkin, they have not had good service nor food options, I’ll place an order ahead, just to arrive and them tell me they don’t have any of the donuts I ordered, or even receiving my bagels cold, I placed in my order ahead to be quick just to get there and have to re-choose all of donuts. My point is why do we even have the app to place orders ahead, just for us to arrive and not get what we ordered, it’s frustrating and disappointing. Be better Dunkin!!
  • KP
    Karen Pelote
    Nov 9, 2025
    4.0
    Fast service. Got what I ordered and it was good. Wanted sugar free pumpkin spice but that wasn't an option
  • KA
    Kenneth Ashley
    Nov 8, 2025
    3.0
    Not my favorite Dunkin but it does the job,not sure if its due to this location sharing a gas station but there's always a decent wait time, not sure when I've ever actually had my order taken mostly told to use the order kiosk. The gas station clerks are nice though
  • BK
    Brandi Kerns
    Nov 8, 2025
    2.0
    Asked for 2 drinks, vanilla latte and iced vanilla coffee. Neither were vanilla, both incredibly bitter, asked the gentleman at the drive thru if it had vanilla and he shook his head yes and closed the window. Don't think I'll go back here anymore
  • NS
    Nicholas Smith
    Oct 9, 2025
    5.0
    Placed an order for 7 dozen assorted to be picked up at 7a the following day. Took the order over the phone. Picked up the following morning and the order was ready and exactly how we had asked for it to be The young lady helping me at 7a was polite and very helpful. This order was for a meeting at a construction company that builds churches. I made sure that everyone attending that meeting knew who all helped me, the location and the experience that I had.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Benson, NC?

Dunkin' in Benson, NC is open daily from 6:00 AM to 8:00 PM, with Saturday and Sunday hours the same as weekdays.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru service for convenient ordering and pickup.