Dunkin'

3.9
650 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Benson, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11960 NC Highway 210, Benson, NC
27504, United States

Hours

Reviews

3.9
650 reviews
5 stars
339
4 stars
117
3 stars
60
2 stars
56
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior.

Product Quality

Many reviews highlighted inconsistent quality of coffee and food items, with several customers receiving cold or improperly made drinks.

Staff Friendliness

Despite service issues, several customers praised the friendliness and helpfulness of the staff, noting positive interactions.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions in the store, including dirty workstations and bugs.

Availability of Items

Customers expressed frustration over frequently being out of popular items like donuts and munchkins.
  • NC
    Nichole Crile
    Dec 31, 2025
    5.0
    Anytime I go in. I have an amazing experience with the amazing employees the way that the drinks are made. I give them free Raine to make whatever they want from me and charge me however, much it is I’ve never been disappointed. It’s always friendly upbeat, even the manager, even when something’s going wrong has the best attitude and she’s always trying to hype them up. I just love it there.
  • LL
    Lisa
    Dec 24, 2025
    1.0
    I ordered two hot coffees. They were lukewarm at best. They need to at least microwave the coffee before serving it, if it's not hot. Waste of money.
  • BB
    Bethany
    Dec 21, 2025
    1.0
    Took several minutes to greet us at the drive through. No “be with you in a second” nothing. Also took several minutes when we got up to the window to even pay and make our coffee. This Dunkin is awful
  • AH
    Alina Halstead
    Dec 6, 2025
    5.0
    They were super busy when I was there but they were still so incredibly nice. Hard workers and such nice people. <3
  • DH
    Diane Hedlund
    Nov 23, 2025
    1.0
    Order a coffee. Get up to the window and they say it's on the house today. Take off the lid and it looks like this. I would rather have paid.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Benson, NC?

Dunkin' in Benson, NC is open daily from 6:00 AM to 8:00 PM, with Saturday and Sunday hours the same as weekdays.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru service for convenient ordering and pickup.