Tropical Smoothie Cafe

3.9
320 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
143 Poole Road, Belville, NC
28451, United States

Hours

Reviews

3.9
320 reviews
5 stars
191
4 stars
38
3 stars
23
2 stars
14
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food preparation, including incorrect orders, missing ingredients, and food being served cold or poorly cooked.

Customer Service

Many reviews highlighted poor customer service experiences, including rude staff, long wait times, and unresponsive management.

Smoothies

The smoothies received positive feedback for their taste and variety, with many customers expressing satisfaction with the flavors.

Cleanliness

Several customers noted cleanliness issues, including unsanitary practices by staff and unpleasant odors in the restaurant.

Management Issues

Reviews indicated dissatisfaction with management, citing poor leadership and lack of effective training for staff.
  • MH
    Makenzie Hester
    Oct 29, 2025
    1.0
    This is quite frankly the worst Tropical I’ve been to, and I come at least weekly and it’s never any better. My food is consistently wrong, or cooked terribly. I typically get the three cheese chicken quesadilla and on several occasions now I’ve had it barely cooked, with completely unmelted cheese given to me, to the latest time no chicken added. Every time I go im also the only one in there so it’s not like it’s busy. I’m not sure who trained the food team at this location but they should certainly all be redone.
  • KS
    Katina Stutts
    Oct 27, 2025
    5.0
    Smoothie was awesome and banana crunch flatbread was delicious
  • QL
    Quentin Lovette
    Oct 26, 2025
    1.0
    Somebody needs to let the manager know that playing loud music with a ton of cussing (even if the vowels of the words are bleeped out… they leave in plenty of the word to know exactly what they’re saying), sexual references, and violence in the song does not exactly make a restaurant family friendly. Yes, it might be a slow night, but there could be a family that comes in at random with small children… or adults like me who just hate profane music, and it just ruins the atmosphere. Is this now deemed acceptable in restaurants? Bruh.
  • SC
    sharon calla
    Sep 26, 2025
    5.0
    Clean and quick good service n food
  • MM
    magali martinez
    Aug 8, 2025
    5.0
    Un yogur griego delicioso 😋 . 💯 por ciento 💯 recomendable para todas las personas .

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.