Wendy's

3.7
2284 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
660 Park Street, Belmont, NC
28012, United States

Hours

Reviews

3.7
2,284 reviews
5 stars
913
4 stars
582
3 stars
343
2 stars
177
1 star
269

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality varies significantly, with many customers reporting rude or unhelpful staff, particularly during busy times.

Order Accuracy

Frequent complaints about incorrect orders and items missing from orders, leading to customer frustration.

Speed of Service

Service is often slow, especially during peak hours, with long wait times reported in both drive-thru and in-store.

Food Quality

Food quality is inconsistent; while some customers praise the freshness and taste, others report issues like cold or improperly prepared items.

Cleanliness

Cleanliness of the restaurant is a concern, with reports of dirty bathrooms and unsanitary food handling practices.
  • AS
    Amberly Selk
    Nov 13, 2025
    5.0
    I’ve never ever had an issue with customer service or my food order at this location! All other location in charlotte that I’ve been to have messed up in some way. Amazing job here! Love the team! Keep it up yall!
  • YS
    yasmin Susta
    Nov 8, 2025
    5.0
    This is the only Wendy's that actually will serve you fresh food. And the only only that has good customer service. The employees here have really good manners and very respectful and patient with customers even difficult one ..
  • MH
    Markida Harding
    Nov 7, 2025
    5.0
    Love the $8 junior bacon cheeseburger meal. You get two burgers, fries and a soda.
  • TW
    Tammie Watson
    Nov 6, 2025
    4.0
    Went thru the drive thru, it was fast but I was a little upset to find out that they no longer have the Carolina Classic. This should be on the menu all the time.
  • JF
    Jokester Funny
    Oct 14, 2025
    1.0
    My family and I did a mobile order for 2 kids meals and a sandwich. Somehow the system messed up our order so the printed receipt said something different than what we ordered. We still had the digital receipt on our phone and show the lady working and her manager who acted like we were lying even though we had the proof we paid for it. They eventually gave us what we were missing but did it with an attitude. The customer service was terrible!

Frequently Asked Questions About Wendy's

Is Belmont 20 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.