Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Service quality varies significantly, with many customers reporting rude or unhelpful staff, particularly during busy times.
Order Accuracy
Frequent complaints about incorrect orders and items missing from orders, leading to customer frustration.
Speed of Service
Service is often slow, especially during peak hours, with long wait times reported in both drive-thru and in-store.
Food Quality
Food quality is inconsistent; while some customers praise the freshness and taste, others report issues like cold or improperly prepared items.
Cleanliness
Cleanliness of the restaurant is a concern, with reports of dirty bathrooms and unsanitary food handling practices.
AS
Amberly Selk
Nov 13, 2025
5.0
I’ve never ever had an issue with customer service or my food order at this location! All other location in charlotte that I’ve been to have messed up in some way. Amazing job here! Love the team! Keep it up yall!
YS
yasmin Susta
Nov 8, 2025
5.0
This is the only Wendy's that actually will serve you fresh food. And the only only that has good customer service. The employees here have really good manners and very respectful and patient with customers even difficult one ..
MH
Markida Harding
Nov 7, 2025
5.0
Love the $8 junior bacon cheeseburger meal. You get two burgers, fries and a soda.
TW
Tammie Watson
Nov 6, 2025
4.0
Went thru the drive thru, it was fast but I was a little upset to find out that they no longer have the Carolina Classic. This should be on the menu all the time.
JF
Jokester Funny
Oct 14, 2025
1.0
My family and I did a mobile order for 2 kids meals and a sandwich. Somehow the system messed up our order so the printed receipt said something different than what we ordered. We still had the digital receipt on our phone and show the lady working and her manager who acted like we were lying even though we had the proof we paid for it. They eventually gave us what we were missing but did it with an attitude. The customer service was terrible!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Belmont, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Belmont, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 914-5974.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Belmont 20 Wendy’s serve breakfast?
Yes, this Wendy’s location in Belmont, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Belmont?
The drive-through at Wendy's Belmont is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location in Belmont serve breakfast?
Yes, this Wendy's location serves breakfast with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order Wendy's food online at order.wendys.com or through the Wendy's mobile app, which can be downloaded from the Apple App Store.
What payment methods are accepted at Wendy's Belmont?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is delivery available at Wendy's Belmont?
Delivery is available where offered. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I provide feedback or contact the Wendy's Belmont location?
You can provide feedback through Wendy's Customer Care via their Contact page or Customer Satisfaction Survey. The location phone number is (704) 914-5974.
Are there nearby coffee shops I can visit before or after dining at Wendy's Belmont?
Yes, there is a Starbucks nearby where you can enjoy coffee before or after your meal at Wendy's.
What other fast food restaurants are close to Wendy's on 660 Park Street?
Nearby fast food options include Subway, Taco Bell, KFC, and Sake Express – great alternatives or companions to your visit to Wendy's.
Are there shopping centers or stores close to Wendy's Belmont for convenience?
Yes, Abbey Plaza Shopping Center and stores like Pet Supplies Plus, Aaron's, and Rent-A-Center are nearby for your shopping needs.
What meal times does Wendy's Belmont serve?
Wendy's Belmont serves breakfast, lunch, and dinner to accommodate different dining occasions throughout the day.