Dunkin'

3.4
474 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Belmont, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6751 E. Wilkinson Blvd, Belmont, NC
28012, United States

Hours

Reviews

3.4
474 reviews
5 stars
199
4 stars
69
3 stars
38
2 stars
37
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, particularly from management, leading to a negative experience.

Order Accuracy

Numerous reviews indicated frequent issues with incorrect orders and missing items, causing frustration among customers.

Speed of Service

Customers consistently complained about long wait times, especially in the drive-thru, with some waiting over 30 minutes.

Product Availability

Several customers noted that the location often runs out of popular items, including donuts and specific drink ingredients.

Staff Friendliness

While some reviews praised individual staff members for their friendliness, the overall sentiment regarding staff attitude was negative.
  • JD
    Julia Decker
    Jan 3, 2026
    1.0
    Please train staff better. I was unable to order my food because 2 employees didn’t understand simple functionality of the systems provided by DUNKIN. Claimed to be an assistant manager but did not know how to add queso to a sandwich let alone put in any effort to try to figure it out. I went to another Dunkin and got my usual order with no questions, no attitude, no lack of effort. Poor work ethic. Attached is my correct order from a different Dunkin.
  • AS
    Abby Selouani
    Dec 14, 2025
    1.0
    Wow
  • NK
    N K
    Nov 20, 2025
    1.0
    African American girl with the pink braids, respectfully on morning shift, Fix your attitude. No one told you to work if you’re mad and slamming the drive thru window in my face; corporate will be getting a call today. :)
  • CM
    Carmisa Morris
    Oct 23, 2025
    1.0
    This is the amount of coffee and expresso I had once taking out all the ice they put in my cup. I added a creamer to this by the way and in the drive through I was very specific about my drink including telling her light ice twice! I got the biggest chunks of ice and it was full. I need coffee and espresso to fuel my day not water! Do better and to top off she acted like she had to make it happen when I asked for extra cream and sugar in the bag. Smh.
  • AC
    angie castro
    Oct 17, 2025
    5.0
    Dunkin is always such a hit or miss but this location always gets my order right!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Belmont, NC?

Dunkin' in Belmont, NC is open from 5:00 AM to 8:00 PM Monday through Friday, and from 6:00 AM to 8:00 PM on Saturday and Sunday.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.