Wendy's

3.3
1030 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Asheville, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Asheville, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1648 Hendersonville Rd, Asheville, NC
28803, United States

Hours

Reviews

3.3
1,030 reviews
5 stars
344
4 stars
201
3 stars
165
2 stars
88
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold, stale, or improperly prepared items.

Staff Attitude

Several customers noted unprofessional behavior and lack of hospitality from staff members.

Management Problems

Feedback indicated that management issues, including staff training and operational efficiency, contributed to the overall negative experience.

Mixed Experiences

While some customers praised the food and service, these positive experiences were overshadowed by the majority of negative reviews.
  • SB
    Sam Brown
    4 days ago
    3.0
    I miss the Biltmore Forest location and would drive a little longer to avoid this one. This is now the only Wendy's on this side of town. It's a coin toss on if your order is made correctly, or if the food is hot.
  • SB
    Sam Blazier
    Jan 5, 2026
    2.0
    Rude employee. Had to repeat myself several times. Employee seemed like I was a bother. Food was mediocre at best.
  • SC
    S Carter
    Dec 27, 2025
    1.0
    Put in a mobile order, drive all the way there. Out of fries and frosty? Are you serious? Horrible management. Never coming here again. As a bonus they couldn’t even refund me, I have to do it myself online with a complaint.
  • MK
    martha knowles
    Dec 14, 2025
    1.0
    Came in at 10:20 we ordered breakfast and she told us to wait for like 8 minutes she then had someone come out and change the menu and then told us they don’t have breakfast anymore we asked what time they stopped serving breakfast and she said 10:30. To top it all off her attitude was disgusting. We left and won’t be back to this store.
  • PP
    Phunk Phinkleton
    Dec 12, 2025
    1.0
    Wendys on Hendersonville road served my Gf a HOT cup of chili, UPSIDE DOWN, with the lid loosely affixed, the chili ate through the bottom of the bag, so when she picked up the bag the HOT chili dumped on her and throughout the car. I called and tried to get compensation for the cleaning of the car and your extremely thin skinned administrative assistant terminated the call. If you're going to have woefully under compensated, incompetent people dispensing hot liquid food into cars, you should probably get a thicker skinned individual answering the phones....

Frequently Asked Questions About Wendy's

Is 25 25-South Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at this Wendy's location?

The drive-through is open every day from 7:30 AM to 1:00 AM.