Wendy's

3.3
1018 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Asheville, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Asheville, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1648 Hendersonville Rd, Asheville, NC
28803, United States

Hours

Reviews

3.3
1,018 reviews
5 stars
341
4 stars
200
3 stars
163
2 stars
87
1 star
227

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration.

Service Quality

Numerous reviews highlighted rude staff and poor customer service, with long wait times and lack of acknowledgment from employees.

Food Quality

Several customers noted that food was often cold, stale, or improperly prepared, with some experiencing food safety issues.

Staffing Issues

Customers observed that the location appeared understaffed, contributing to slow service and operational inefficiencies.

Management Concerns

Feedback indicated dissatisfaction with management, including poor handling of customer complaints and lack of effective training for staff.
  • TF
    Tina Flynn
    Nov 16, 2025
    3.0
    I went through the drive-thru. I asked for Dave's single with light onion, extra cheese only. I got the regular burger with all the things. That would have been tolerable had the person at the window had presented herself professionally and used good manners. I didn't complain at all because I didn't know the burger was wrong until I drove away, but good manners and a smile cost nothing. My issue wasn't the wrong order so much as the poor attitude of the worker.
  • BS
    buffy shortt
    Nov 12, 2025
    1.0
    Ordered 3 biggie bags last night was short my fries which was fine cuz everything was hard and cold ! Also my daughter had plastic in her Dr.Pepper .... disgusting ! Absolutely disgusting !
  • BR
    Betsy Robertson
    Nov 7, 2025
    5.0
    My family went through the drive thru for lunch today around 1:30 pm. The food was amazing. Everything was cooked fresh and the strawberry lemonade was also delicious. Better than usual. The staff was also very friendly and I just wanted to share this.
  • EE
    Edwasss
    Oct 31, 2025
    1.0
    Horrible this is my second time not getting my receipt. And I always get like attitude from the manager or this employee I don’t know who it is, but I’m getting tired of it like if you don’t like your job leave. Not my fault you don’t wanna work
  • JC
    Jacob Castle
    Oct 24, 2025
    1.0
    Ordered a double cheeseburger with nothing on it, got a single bacon burger with ketchup and pickles

Frequently Asked Questions About Wendy's

Is 25 25-South Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.