At Wendy’s in Asheville, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Asheville, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported slow service, long wait times, and incorrect orders, indicating a lack of efficiency and staffing problems.
Food Quality
There were mixed reviews about food quality, with some praising specific items while others complained about cold, stale, or poorly prepared food.
Staff Attitude
Customer experiences varied significantly regarding staff friendliness, with some praising helpful employees while others reported rude or unprofessional behavior.
Cleanliness and Environment
The cleanliness of the restaurant was noted positively by some, but there were also complaints about unsanitary conditions and a lack of indoor seating.
MO
Monte Osburn
Dec 24, 2025
1.0
Ordered chicken tenders in drive thru, was told to pull up to next door. 15 minutes later a young man came and told me they were out. Asked for a refund, he went inside and came back and said he couldn’t do a refund but they now had chicken if I waited 6 minutes. I went inside and asked for a manager. Some old lady in a red shirt said she was the manager and was unapologetic and couldn’t seem to figure out how to do a refund, but said she “locked up” the chicken and the staff didn’t know where it was. Does she have to lock up food so the staff wont steal? So very odd. She was not professional and seemed uninterested in performing her job professionally.
BR
Britt Rivenbark
Dec 23, 2025
1.0
There is an Hour wait time during the night and food sometimes comes out cold. Do not recommend.
EL
Emilee Lord
Dec 21, 2025
1.0
Went for breakfast at 10:20 (doesn’t end until 10:30) and they refused to serve breakfast.
MM
Max Miller
Dec 19, 2025
5.0
Go with girlfriend. Food taste better.
AD
Adam D
Dec 6, 2025
1.0
Running the clock to avoid serving people, insanely slow for barely anyone in line. Ridiculous. I’m door dashing for people! Killing me here
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at the Wendy's located at 585 Merrimon Ave, Asheville, NC?
The drive-through at Wendy's 585 Merrimon Ave is open daily from 7:30 AM to 1:30 AM.
Does the Wendy's at 585 Merrimon Ave serve breakfast?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's 585 Merrimon Ave?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I order Wendy's food online or via app?
You can order via their app, available on the App Store, or online at https://order.wendys.com by selecting the 585 Merrimon Ave location.
Is delivery available for Wendy's at 585 Merrimon Ave, Asheville?
Yes, Wendy's offers delivery. To check if it's available in your area, use their app or visit https://order.wendys.com and enter your delivery address.
What are some nearby places of interest around Wendy's at 585 Merrimon Ave?
Nearby places include Sherwin-Williams hardware store, Fiesta Laundries laundromat, and Smoky Mountain Foot & Ankle Clinic.
Are there places near Wendy's at 585 Merrimon Ave where I can access postal or shipping services?
Yes, the UPS Access Point location is nearby and provides courier and shipping services.
What healthcare facilities are near Wendy's on Merrimon Ave?
Nearby healthcare facilities include Smoky Mountain Foot & Ankle Clinic, Western Carolina Treatment Center, and American Red Cross Blood Donation Center.
Can I find other food and beverage options close to Wendy's at 585 Merrimon Ave?
Yes, Whit's Frozen Custard and Atlanta Bread Company are nearby for additional dining options.
How do I contact the Wendy's at 585 Merrimon Ave for feedback or questions?
You can call the location directly at (828) 258-2128 or reach customer care through their website's contact page or by calling 888-624-8140.