Panera Bread

3.3
658 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Asheville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
40 Peaks Center Lane, Asheville, NC
28805, United States

Hours

Reviews

3.3
658 reviews
5 stars
255
4 stars
103
3 stars
64
2 stars
65
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Customer Service

There were numerous complaints about rude staff and poor customer service, with some employees being described as unhelpful or dismissive.

Food Quality

While some customers enjoyed the food, many expressed disappointment with incorrect orders, missing ingredients, and overall quality not meeting expectations.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and restrooms, which negatively impacted the dining experience.

Atmosphere

The atmosphere received mixed reviews, with some customers appreciating the cleanliness and ambiance, while others noted it felt unwelcoming or cold.
  • WB
    Wilma Brooks
    3 days ago
    4.0
    Food is good… long wait … I’m sure they are understaffed, however WHY are the bagels/ bread just thrown in the bag without any kind of paper wrapping?
  • AG
    Alan Gibbs
    3 days ago
    1.0
    Was there at 6am. Would never open front door after standing there for 10 min. Young guy even looked at us as we knocked on door
  • SM
    Sage Moncayo
    Nov 14, 2025
    1.0
    The drive thru is a nightmare, it took 30 minutes to get to the window. Once you are in the drive thru there’s no way out you are trapped there. When I received my order I was missing one of my sandwiches. Next time I placed an order online to be picked up inside. The app told me it would be ready in about 15 minutes and it ended up taking 45 minutes to get two sandwiches.
  • GV
    Glistening Vessel
    Oct 28, 2025
    1.0
    They truly deserve no stars. Mya who is one of the works there routinely is rude to customers and is rude to her own managers and they do nothing to correct the issue. I had a $200 order that was being picked up and they promised the order to be able to be picked up at 11:47 at 12:27 the order was still not ready. I pointed this out to the general manager who then said that her crew was busy. Mya then began telling the other manager “I am not getting that order ready, I am too busy” she then directly started yelling at me and continuing to be rude with both managers standing there and she was not corrected for this behavior
  • CP
    Christine Brown Virtual Tour Pro
    Oct 24, 2025
    5.0
    Arrived around 8 AM for breakfast placed our own automated order served our own coffee and waited approximately two minutes before our pre-sliced bagels arrived with cream cheese on the side had to spread our own cream cheese. We were the only ones in the place for about 45 minutes Clean inside but very chilly actually it was 35° outside and the air conditioning was on inside the place. $20 for two bagels two coffees and we had to place the order ourselves other than that bagel was decent not anything like Bruegars Bagels im Asheville but satisfying nonetheless.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

Panera Bread does not accept reservations.

What are the operating hours for Panera Bread in Asheville?

Panera Bread in Asheville is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.