McDonald's

3.6
849 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
755 Merrimon Ave, Asheville, NC
28804, United States

Hours

Reviews

3.6
849 reviews
5 stars
316
4 stars
182
3 stars
156
2 stars
65
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions, particularly in the bathrooms.

Friendly Staff

Despite the negative feedback, several customers highlighted friendly and helpful staff members, especially during morning shifts.

Long Wait Times

Numerous reviews noted long wait times at both the drive-thru and inside the restaurant.
  • JJ
    Jackie Johnson
    Nov 14, 2025
    1.0
    Placed a mobile order and arrived at the restaurant 15 minutes prior to closing…doors locked, no one answered drive thru, wouldn’t even answer the phone. Literally sat in the parking lot for 5 minutes. Leave and get a notification that my order is ready so I turn around for the drive thru speaker to tell me that the restaurant is closed. Definitely will be reaching out to the franchise owner about this bs. Literally stole my money.
  • NR
    Nicola Rinaldini
    Oct 30, 2025
    1.0
    for the third time in 1month I came there at 10:49PM and it was already closed. Closing time says 11PM. That’s not acceptable.
  • AP
    Alexandria Patton
    Oct 24, 2025
    1.0
    Order drive thru this morning and the employee are peeling off the monopoly tags off tried to call and got a person one time and they hung up on me and then they would answer and not say anything
  • EE
    Erica's Email
    Oct 24, 2025
    1.0
    The lady working the drive thru is a Caucasian woman. She answers the drive thru in very stereotypically racist accents. When I drove through she spoke in an Asian accent and the car behind me received a Jamaican accent. She thought is was very funny but it's incredibly racist and needs to be addressed. I am calling the corporate office. I did not expect this from Asheville.
  • NT
    Nick Tarlton
    Oct 18, 2025
    1.0
    Fries that tasted like cleaning chemicals. Burger so greasy I could barely eat it. McDonald's cant even pretend to serve food anymore. More like trash.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 755 Merrimon Ave, Asheville?

McDonald's at 755 Merrimon Ave is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.