McDonald's

3.6
858 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
755 Merrimon Ave, Asheville, NC
28804, United States

Hours

Reviews

3.6
858 reviews
5 stars
318
4 stars
182
3 stars
157
2 stars
66
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Food Quality

Multiple reviews highlighted issues with food preparation, including undercooked items and incorrect orders, though some customers enjoyed fresh and hot meals.

Cleanliness

The cleanliness of the location received mixed feedback, with some praising the tidy environment while others reported unsanitary conditions.

Management

Management was noted positively by some customers for being attentive and professional, while others criticized the handling of complaints and service issues.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • CM
    Chad Mabe
    1 day ago
    2.0
    I normally order the Steak, Egg and cheese McMuffin in the morning. 6 out of the last 6 times they have put the folded egg on it when it's supposed to get the round egg. And this morning ppl in the store are being basically ignored. I get drive thru requires a lot of attention. However, as I'm writing this the lobby in front of the registers is so full it's ridiculous. I also just witnessed an employee wearing the red collared shirt, just completely dismissed an elderly man trying to get syrup for his order. They are understaffed and the ones here aren't able to keep a professional manner about them under the typical pressure the fast food industry has.
  • RF
    Rob Franks
    Jan 4, 2026
    1.0
    I arrive before 11 o'clock and they made me sit for three minutes so they could say there's no breakfast. They suck
  • EV
    Erik Velazquez
    Dec 26, 2025
    1.0
    There was a lady with a tie-dye hat, complaining to every customer that there was way too many people for the day after Christmas to be in there. I also observed her, wipe her mouth multiple times without washing her hands afterwards. And then complain to me that she was looking for me outside, but I had updated it on the app that it was going to be a counter pick up. I explain this to her and she still complained about it. When I proceeded to walk away, I heard her complain about customers and coworkers.
  • KB
    Kevin Bascom
    Dec 24, 2025
    1.0
    I never thought I'd be leaving a bad review for this place but here it is: I eat here a couple of mornings each week before work no problem. Today, I was served undercooked chicken!! Im a chef/cook if there's 1 thing you don't want to undercook it's chicken! I don't know if they didn't use the probe to temp this time or what but I didn't even have to see it to see that it was not cooked all the way through! I went to take a bite and it was tough n rubbery and instantly knew. I understand the girl working during the week is young but should be very careful of stuff like this, we're talking about people's lives at stake here.
  • NA
    Nex Armbrust
    Dec 17, 2025
    3.0
    Placed a mobile order. The guy in the cash window was extremely kind but the people that hand out the food made it seem like I was an inconvenience. I had to correct them about me ordering a medium smoothie and not a small. I got home and the food was correct but the modifications were not. I ordered a Daily Double with no onions, no tomatoes, and extra mayo. Instead I got extra tomatoes and onions and very light mayo. Fries were fresh which I highly enjoyed. Please do better.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 755 Merrimon Ave, Asheville?

McDonald's at 755 Merrimon Ave is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.