McDonald's

3.2
1623 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
950 Patton Ave, Asheville, NC
28806, United States

Hours

Reviews

3.2
1,623 reviews
5 stars
487
4 stars
276
3 stars
295
2 stars
150
1 star
415

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, often leading to frustration.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, particularly management, which negatively impacted customer experiences.

Food Quality

Customers expressed dissatisfaction with food quality, including incorrect orders, cold items, and poor preparation.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during specific visits.
  • ZZ
    Zeke
    2 days ago
    1.0
    Good luck using the bathroom during your visit. Staff have to open the door for you which means getting one of them to stop making food to do so. They were very rude about out.
  • DH
    Dan Holland
    5 days ago
    1.0
    Terrible. Took forever to get my food. Homeless people soliciting the parking lot. They wouldn't give me a small cup of water
  • AS
    Andrew Suhren
    Dec 15, 2025
    1.0
    McDonald has consistently screwed up my order the last 5-6 times I went through but because they ask you to park in a spot to get you your food, you have to go through the line again to get it fixed. I politely asked the manager if I could wait for my food at the window so I could check it, and he became irrationally angry. At that point I asked for a refund and he refused. He also refused to give his name and wasn’t wearing a name tag.
  • CB
    Chris Barker
    Dec 14, 2025
    1.0
    I just went there , drive through ordered a double quarter pounder cheese meal medium fries and drink and a Spanish lady had to bring it out to me and she read off my order and still gave me the wrong stuff I got two pieces of bread and a piece of meat no double no cheese will be the last time I go there
  • EK
    Ed Karshna
    Dec 7, 2025
    1.0
    Sunday morning, waited 15 minutes in drive thru line (like 10 cars in front of me), pulled over went inside and then waited 25 minutes for a mcChicken biscuit and a hash brown. Looked like they had 4 people working and their was no inside cashier. What a mess!

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 950 Patton Ave, Asheville?

McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Friday and Saturday.

During what hours is the drive-thru service available?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.