McDonald's

3.2
1610 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
950 Patton Ave, Asheville, NC
28806, United States

Hours

Reviews

3.2
1,610 reviews
5 stars
485
4 stars
274
3 stars
291
2 stars
150
1 star
410

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times both in the drive-thru and inside the restaurant.

Food Quality

Many reviews mentioned issues with food quality, including incorrect orders, cold food, and unsatisfactory taste.

Staff Attitude

Numerous customers expressed dissatisfaction with staff behavior, citing rudeness and unprofessionalism, particularly from management.

Cleanliness

Several reviews highlighted poor cleanliness standards, including dirty dining areas and unsanitary conditions in the bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • AF
    Angel Foraker
    6 days ago
    5.0
    Always excellent service! Thank you!
  • AC
    Amber Chivers
    Nov 4, 2025
    4.0
    Was very easy to use mobile app, and they followed my directions for my order great. Ever since using the mobile app I have started receiving a bunch of rewards.
  • SS
    saul113099
    Oct 25, 2025
    1.0
    The service is super slow compared to other McDonald's
  • MM
    Myshun
    Oct 8, 2025
    1.0
    I come here every morning and order the same items, I don’t expect you to remember, so once I get to the window to pick up my food they proceed to tell me to have a good day I did not pull off because I was missing my drinks she told me “no I don’t see any drinks” the manager tells her what the drinks where so then I asked for honey mustard she proceeds to ask to see my recent then says have a good day without giving me the honey mustard. Got the managers attention she wasn’t any better she was worst then the lady before especially and she has the title “ manager”. She was most concerned about her drive thru time and proceeds to tell me I was the one holding it up, and wouldn’t allow me to pay for sauce even though she didn’t put it in the bag she said she already put one 1️⃣ in there 🤦🏽‍♀️🤣
  • AG
    Amanda Goll
    Oct 7, 2025
    1.0
    CO worker picked my breakfast up a sausage egg cheese mcgriddle griddle she bout it to me with a foul order asked to have it replaced and was told no because I had to wait 20 and that was to long

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 950 Patton Ave, Asheville?

McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Friday and Saturday.

During what hours is the drive-thru service available?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.